Transportation Operation & Administration Specialist
About The Position
The Transportation Operation & Administrative Specialist plays a critical dual-role supporting both daily transit operations and departmental administrative functions for COAST’s demand-response transportation services. This position is responsible for dispatch coordination, routing, and real-time operational support while also managing data integrity, reporting, fare accountability, maintenance tracking, and administrative workflow. This role serves as a key liaison between operations, administration, drivers, call center staff, and management to ensure safe, efficient, and compliant transportation services for elderly and disabled clients. This is a safety-sensitive position.
Requirements
- Minimum 3 years’ experience in transportation industry preferred
- Knowledge of DOTD regulations
- Work independently at times, without direct supervision
- Demonstrated ability to multi-task while maintaining a high degree of organization
- Excellent communication skills; oral and written
- Strong computer skills with Working knowledge of Microsoft Office Suites and transportation database management
- Must possess a current valid Louisiana Chauffeur’s License with a clear driving record.
Responsibilities
- Performing dispatch duties, monitoring drivers via GPS, respond to road calls, accidents and service interruptions, maintaining logs and required operational reports.
- Provide relief driving when necessary and assist with new hire training and departmental meetings.
- Serve as backup support for the call center when staff is unavailable, to include: Taking phone calls and scheduling transportation request, entering data into multiple database, running daily validation audits, count daily fares, maintain fuel entry records, reconcile receipts and generate fuel reports as required.
- Assist with routine office administrative tasks as needed.
- During emergency conditions, the incumbent of this position will automatically be considered an emergency service worker. This employee is subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and is expected to perform emergency service duties, as assigned.
Benefits
- Paid Life Insurance
- Paid Employee Dental and Vision Plan
- Medical plan options
- Paid Holidays and Vacation
- Matching Simple IRA (upon meeting eligibility requirements)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
