Transportation Manager I

NFI Industries•Town of Islip, NY

17d

About The Position

The Transportation Manager manages dedicated fleet operations and has full P&L responsibility. The role is ultimately responsible for the operation, customer satisfaction, and developing additional business opportunities for NFI. It oversees day-to-day facility operations and staff, customer relationships, labor and equipment planning, regulatory compliance, financial performance, employee development, and safety and security.

Requirements

Bachelor’s degree in Supply Chain, Business, or a related field, or an equivalent combination of education and experience sufficient to perform the essential job functions; a high school diploma or equivalent is required.
At least 5 years of overall experience in supply chain.
Working knowledge of Microsoft Office applications.
Working knowledge of transportation and mechanical equipment.
Working knowledge of OSHA, DOT, HAZMAT, and FDA regulations, and willingness to become certified in one or more of these areas as necessary.
Excellent talent management skills.
Excellent verbal, non-verbal, and written communication skills.
Excellent customer service skills, particularly with external clients.
Excellent analytical and mathematical skills.
Must be on call for alarm-system issues or problems outside working hours.
Must be available to work irregular or extended hours, including nights, weekends, and holidays, as needed by the customer.
Must be able to stand or walk for up to 10–12 hours.
Must be able to work in environments with variable noise levels, lighting conditions, and temperatures, and access all building areas without limitations.

Nice To Haves

Experience with applications such as TMW and AS400 is preferred.

Responsibilities

Manage day-to-day facility operations and subordinate staff, including supervisors, coordinators, clerks, spotters, and drivers.
Interact with customers on an ongoing basis, including customer reviews and continuous improvement.
Develop and manage project strategies by shaping requirements, assessing deliverables, and using resources to eliminate process problems.
Plan long-term labor needs based on sales, forecasts, and historical data.
Develop strategic plans for efficient, cost-effective utilization of equipment and personnel.
Oversee asset management, delivery and logistics, regulatory compliance, productivity improvement, planning, problem-solving, project management, and communication with top-level management.
Ensure customer pickup and delivery requirements meet customer standards.
Audit compliance with internal and external SOPs.
Ensure equipment is utilized efficiently.
Identify opportunities to grow revenue with dedicated and non-dedicated customers.
Manage facility P&L and prepare budgets.
Audit billing activity for accuracy and authorize purchase order requisitions, vouchers, and customer billing.
Report location financial and operational performance.
Review accounts-receivable aging monthly and work with the Director and Corporate office to recover balances promptly.
Review customer contracts annually and recommend annual increases to the Regional Vice-President and Director of Business Development.
Communicate service issues, upcoming workload, and other relevant company information to personnel and customers.
Ensure appropriate staffing and support hiring initiatives.
Ensure new employees are onboarded, complete required paperwork, and follow a structured training schedule.
Set and communicate department and individual performance goals to support operational success.
Maintain sound human resources practices and ensure adherence to corporate and department policies and procedures.
Work with Human Resources on employee relations issues, discipline, problem resolution, and terminations.
Visit other projects and participate in department or company meetings as needed.
Provide feedback, coaching, guidance, and recognition to support skill development.
Participate actively in employee development and talent selection.
Model the company’s purpose, vision, and values.
Provide regular performance coaching and feedback, conduct formal appraisals, and recommend and approve annual compensation increases.
Stay current on information, tools, and systems for self-development.
Support other NFI operations.
Coordinate alarm-monitoring systems when applicable.
Ensure the work area operates safely, cleanly, and efficiently to meet service standards.
Support and participate in safety initiatives.
Implement safety and sanitation schedules to ensure compliance with corporate, DOT, OSHA, FDA, AIB, or ASI standards.
Conduct safety observations and coach employees on safety procedures.
Prevent incidents and injuries by overseeing accident investigations, assessing root causes, and implementing improvements.
Manage equipment and coordinate its maintenance with local vendors and/or Fleet partners.