Transportation Manager

The Arc Of Greater New Orleans•Metairie, LA

6d•Hybrid

About The Position

The Transportation Manager executes daily transportation operations, ensuring fleet readiness, real-time route coordination, and compliance with DOT and organizational standards. This role supports safe and reliable services for individuals with intellectual and developmental disabilities (IDD) by managing drivers, addressing mechanical issues, and maintaining audit-ready operations using systems such as Samsara, REI, and STTARS.

Requirements

A high school diploma or equivalent.
Familiarity with Samsara, REI, STTARS, or similar fleet/compliance tracking systems
A valid driver's license and clean driving record.
Ability to pass the DOTD physical required.

Nice To Haves

An associate or bachelor’s degree in logistics, business administration, or a related field preferred
Previous experience in transportation, fleet operations, and related field preferred

Responsibilities

Managing the daily operations of the transportation department including route coordination and real-time adjustments
Supervising a team of drivers and a transportation coordinator to ensure departmental goals are met
Dispatching drivers and modifying routes to maintain on-time performance and operational efficiency
Monitoring transportation activity and responding to delays, breakdowns, or service disruptions
Performing basic mechanical troubleshooting on fleet vehicles, including identifying issues related to battery, fluids, tires, and warning indicators
Assessing vehicle issues and determining appropriate action (on-site resolution, removal from service, or escalation for repair)
Coordinating vehicle repairs and preventative maintenance to ensure fleet reliability and safety
Conducting routine pre- and post-trip vehicle inspections in alignment with DOT and organizational safety standards
Ensuring all vehicles meet Department of Transportation (DOT), state, and local regulatory requirements, including proper equipment and operational readiness
Utilizing transportation systems (including Samsara, REI, and STTARS) to monitor fleet activity, track performance, and support compliance requirements
Tracking vehicle availability and coordinating fleet usage to minimize downtime
Supporting drivers in the field by providing direction during mechanical or operational issues
Ensuring safe and reliable transportation services for individuals with Intellectual and Developmental Disabilities (IDD)
Communicating effectively and professionally with individuals served, caregivers, and staff, ensuring a respectful and supportive environment
Monitoring fuel usage, mileage, and overall vehicle performance
Identifying, reporting, and supporting resolution of compliance or operational deficiencies
Assisting with movement and transport of fleet vehicles as needed