Schedules and confirms patient appointments. Reviews patient information prior to appointment in order to determine patient needs. Verify with nursing staff if there are questions. Implementing customer-service standards; resolving problems; completing and determining patient transportation system improvements. Informs family members of patient appointments upon request. Stay with patient at appointments to provide assistance upon request. Post appointments daily for staff and patients at least one day prior to appointment. Be available to answer questions regarding the appointment. Enter orders for appointment and transportation and retrieves/sends diagnostic labs needed for appointment. Determines best route to and from appointments prior to the departing time, along with equipment required to load and unload patient. Keeps equipment operating by establishing and enforcing operating and preventive maintenance rules; arranging for repairs, oil changes, etc. Provide and troubleshoot medical equipment needed for a patient transport, such as, but not limited to; O2, wheelchairs, gurneys, IVs. Maintains safe, secure, and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed