Local Full-Time Night-Shift Transportation Dispatch Position

BRT, INC.•Parkesburg, PA

10d•Hybrid

About The Position

BRT, Inc. is seeking a skilled Dispatcher for a challenging role in a reputable company. BRT, Inc. is a quality transporter of bulk liquid products based out of Parkesburg, PA, and has been a partner in Security, Safety, and Service since 1980. The leadership team has over 200 years of combined experience in the transportation industry. Our professional driving team, dispatch team, and maintenance team are on-duty and available 24 hours a day, every day of the year. Our excellent CSA scores reflect that safety is held to a high standard. Our fleet is maintained to some of the highest mechanical and cleanliness standards in the industry. Each of our vehicles is equipped with various safety technologies that maintain driver data and provide driver safety enhancements. All driving team members have the Transportation Worker Identification Credential (TWIC) and are hazmat trained. We are committed to providing customized solutions to all of our customers.

Requirements

Experience in Transportation or Logistics
Knowledge of DOT Regulations
Customer Service Experience – Enjoy serving others and bringing a smile to their face
Must be within common commuting distance of Parkesburg, PA Home Office
Excellent oral, written, and interpersonal communication skills
Active listener with good conflict-resolution skills
Excellent critical thinking skills leading to good independent decision-making
Must be detail-oriented and have good time-management skills
Basic computer knowledge and skills
Proficient typing skills

Responsibilities

Responsible for coordinating, communicating, and managing efficient routing, driver assignments, critical decision-making, and servicing all customers’ needs, external and internal, in an efficient/effective and composed manner
Monitor customers’ inventory levels using Lifeline
Coordinate all loads to ensure timely deliveries and efficient/effective routing
Ensure Drivers have accurate and timely delivery data, including tank sizes, directions, loading numbers, and special equipment requirements, and provide on-demand assistance as needed
Send detailed emails to all dispatch personnel at the end of your shift to inform others, and ensure smooth shift transitions
Communicate effectively, in a timely manner, to customers when issues arise to keep them updated and allow them to make changes if necessary
Effectively enter orders into “CSI. Road” software
Coordinate and collaborate with customers and team members to schedule the BRT Driving Team efficiently
Monitor communications for status updates and load changes, and take appropriate actions
Communicate timely updates with customers, Dispatch, and Drivers via phone, email, or apps
Respond to all incoming communications promptly and courteously