Fort Smith, AR - Transportation Customer Service Representative

Bachoco Group • Fort Smith, AR

6d • Onsite

About The Position

Bachoco Group is a leading multi-business and multiprotein producer, and one of the top ten largest globally, with over 40,000 employees. We offer a wide portfolio of products, including chicken, eggs, pork, beef, pet food, and more. Through Bachoco USA, we deliver high-quality chicken products to the U.S. market, serving retail, food service, and national accounts through our fully integrated operations, which include farms, hatcheries, feed mills, and processing plants. Join us and be part of our success! Summary: Responsible for customer service as it pertains to the tracking of all outbound/inbound loads of product. Communicates with the transportation operations team and sales account representatives. Maintains accurate and timely load delivery information at all times.

Requirements

• Proficient in Microsoft Office
• Individual must be able to perform each essential duty satisfactorily.
• Transportation Logistics preferred and/or 2 years of experience in a related field.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Must have basic computer skills with knowledge of or the ability to learn e-mail software, spreadsheet software, and word processing software.

Responsibilities

• Responsible for load entry into the load management screen
• Updates/maintains information within the load screen on a continual basis
• Utilizes information and problem solving skills to ensure on time delivery of loads
• Assist Outbound logistics team members in tracking outside carriers pick up and deliveries
• Coordinates with transportation management for the tracking of loads dispatched on O.K. Foods, Inc. assets

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed