Transportation Coordinator (Full-Time)

Mountainside Treatment Center • Canaan, CT

1d • $18 - $21 • Onsite

About The Position

As a Transportation Coordinator, you will play an essential role in supporting client care and access to treatment by providing safe, reliable, and compassionate transportation services. This position serves as a key point of contact for clients during admissions, appointments, and recovery-related activities, helping to ensure a positive and professional experience from the moment they enter our care. The ideal candidate is safety-focused, dependable, and committed to delivering exceptional customer service. In this role, you will coordinate and provide transportation for prospective and current clients, assist with logistical needs, and serve as a positive representative of the organization while maintaining compliance with all federal, state, and accreditation standards.

Requirements

• High School Diploma or Equivalent - Required
• Valid Driver's License and Clean Driving Record - Required
• Strong interpersonal skills - Required

Nice To Haves

• 1 year experience in a customer service setting - Preferred but not Required

Responsibilities

• Comply with all federal, state and accreditation regulatory requirements.
• Must drive safely and without incident
• Follow relevant safety regulations and state laws governing vehicle operation and ensure that passengers follow safety regulations.
• Test vehicle equipment such as lights, brakes, horns or windshield wipers, to ensure proper operation.
• Coordinate with Client Services team to arrange pickup and transport of new admissions, current clients or groups on an as-need or scheduled basis.
• Provide passengers with assistance entering and exiting vehicles and help them with any luggage.
• Complete accident reports when necessary.
• Perform errands such as delivering or picking up mail and packages.

Benefits

• Comprehensive benefit package
• Paid Time Off (which increases after 1 year with Mountainside)
• Paid holidays including a Multicultural Holiday
• 401(k) with employer matching
• Free meals while working on the Canaan campus
• Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED