Transportation Coordinator-Sr

US Foods•Port Orange, FL

20d•Onsite

About The Position

This role is responsible for transportation, logistics, and backhaul functions. The Transportation Coordinator will handle incoming calls to resolve driver, sales representative, and customer issues, communicate route updates to drivers, and utilize various software programs to manage reports and files essential for transportation operations. They will also manage the damages and shorts process, support the training of junior teammates, and coordinate logistics for backhaul orders. The position involves optimizing inbound backhaul pickups and deliveries, researching new backhaul opportunities, and ensuring compliance with all regulations. The work environment is primarily desk-based in an office, with occasional work in warehouse environments, including cold storage areas.

Requirements

Minimum three years of experience in warehouse administrative or clerical position.
Prior logistics, transportation, and/or warehouse experience required.
Excellent communication both verbally and in writing.
Excellent telephone and customer service ability.
Ability to manage multiple functions in a fast-paced environment.
Strong math, analytical, and organizational skills with high attention to detail.
Intermediate computer skills with proficiency in programs such as Microsoft Word, Excel, Access, and Outlook.
Problem solving and critical thinking abilities to independently solve problems of intermediate scope.
Strong teamwork skills with the ability to support others in the department and division.
High school diploma or GED/equivalent required.

Nice To Haves

Knowledge of DOT Hours of Service Regulations.
Knowledge of our geographic delivery area.
Experience with Omnitracs, Tandem, Kronos, XATA, Manhattan, PowerDock, Airclic preferred.

Responsibilities

Answer all incoming calls to resolve driver, sales representative and customer issues as needed.
Communicate with drivers any updates to their routes.
Utilize software (MS Excel, Omnitracs, Tandem, Kronos, etc) to create, update, and communicate various reports and files for proper transportation functioning.
Complete the damages and shorts process by notifying vendors and drivers to find a resolution.
Complete associated paperwork involved in damages and shorts.
Support in training and developing junior clerical teammates.
Communicate key information to the proper recipient to support backhaul and transportation operations.
Coordinate logistics by scheduling pick up appointments for backhaul orders and vendors for the division.
Optimize the pick-up and delivery of all inbound backhauls considering all restrictions while minimizing cost and ensuring compliance.
Complete all necessary paperwork for proper logistics functioning and communicate backhaul and logistic information when necessary.
Research new backhaul opportunities with buyers and replenishment managers to maximize efficiency in the division.