Transportation & Commute Program Coordinator

Steer • Atlanta, GA

10d • $75,000 - $95,000 • Hybrid

About The Position

At Steer North America, we help shape the future of mobility, cities, and infrastructure. Our work supports more connected, sustainable, and accessible transportation systems that improve how people live, work, and travel. Steer is an employee-owned international consultancy specializing in transportation and infrastructure. We combine global expertise with local insight to help public and private sector clients tackle complex mobility challenges and make better decisions about how people and goods move. Our teams advise governments, transit agencies, airports, infrastructure investors, and private mobility operators across strategy, advisory, planning, and operations. From major transit investments to airport development and emerging mobility solutions, our work influences transportation systems relied on by millions. What defines Steer is our people — curious thinkers, collaborative problem solvers, and changemakers who care about the communities we serve. Joining Steer means working on meaningful projects, contributing ideas that matter, and building a career with real impact.

Requirements

• 5-9 years’ experience in a related field such as transportation, urban planning, marketing, communications, outreach or facilities
• Excellent written and oral communication skills
• Data analysis skills, particularly using spreadsheets
• Project/program management experience
• Good understanding of local transportation stakeholders, issues and policies
• Experience with transportation planning concepts, transportation demand management techniques, and communications/marketing for multimodal transportation
• Proficiency with Google Suite (sheets, docs, slides), website management, and project management software beneficial but not required

Nice To Haves

• self-motivated, thrive in a small team environment, and be willing to take on new challenges
• flexible in working with different stakeholders and able to adapt to different circumstances to achieve results
• highly organized and able to manage multiple tasks concurrently

Responsibilities

• Plan and manage day-to-day transportation operations onsite for our client’s local offices in either Atlanta GA or Austin TX (depending where the candidate is based) and remote transportation operations support to the other site.
• Serve as the primary point of contact for local site leadership, communicate effectively regarding deliverables and requests, escalate issues or challenges, and maintain records on project/task progress.
• Partner with the Operations Team to provide input, feedback, and monitor data for programs such as Vanpool, Transit, Carpool, and Commute Coaching.
• Support planning and development of site-based multimodal transportation strategies, review with relevant colleagues and leadership, and track progress.
• Gather and analyze site-based transportation data, identify relevant metrics, develop insights and report on trends, provide regular updates to leadership, and make actionable, data-driven recommendations.
• Plan and coordinate onsite transportation events such as bike safety and awareness campaigns, commuter fairs, and one-to-one commuter engagement.
• Maintain awareness of other local outreach events (internal and external) and understand alignment of events with the site strategy.
• Manage relationships and meet regularly with the Parking Operations, Electric Vehicle, Bike Operations, Rideshare and Facilities teams to exchange updates, escalate issues, manage tasks, gather metrics, and coordinate on policies, programs, events and initiatives.
• Manage relationships with external partners, such as transit agencies, local jurisdictions, and transportation management organizations (TMA/TMOs), and stay informed about local regulations, policies and programs.
• Manage the site budget, track contracts/renewal dates, create purchase orders, track vendor invoices, and update/adjust forecasts regularly.
• Manage and respond to employee inquiries and feedback, develop content for site newsletters, create communications plans, and collaborate with team members to increase the effectiveness of engagement against site metrics.
• Manage updates to internal transportation web pages
• Participate, present and create content for employee forums (e.g. new employee orientation)
• Work with other Transportation Coordinators to create consistent transportation behavior change programming

Benefits

• Excellent medical, dental, and vision coverage
• 3% 401(k)
• Discretionary annual bonus
• Generous paid time off including vacation, public holidays, sick time, and volunteering days- up to 44 days PTO
• Group Share Incentive Plan, providing employees with the opportunity to share in the long-term success of the firm
• Commuter benefits
• flexible, hybrid working environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed