Transportation Coordinator

Iron Mountain • Concord, ON

2d • CA$64,400 - CA$80,500 • Onsite

About The Position

Iron Mountain is seeking an experienced Transportation Coordinator to join their team. In this critical role, you will be responsible for enabling an efficient, compliant, and well-supported day-to-day transportation operation. You will achieve this by providing support to the Transportation Supervisor and drivers through daily route planning, staffing, and training. Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. They safeguard billions of their customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics.

Requirements

• 2 to 3 years of experience in transportation or driver operations.
• Strong knowledge of driver operational procedures, acting as an expert-level resource to provide daily support and instruction to the driver team.
• Proven ability in problem-solving routine issues related to routing, driver staffing, and common customer service challenges.
• Demonstrate a flexible mindset with the willingness to step into driving roles as needed, including weekend shifts, to ensure seamless continuous operations.

Responsibilities

• Lead the daily operational planning, including executing efficient route preparation, planning and monitoring to achieve high levels of service performance.
• Collaborate with drivers, customer service, and management by providing essential phone support, resolving routine customer delivery issues, and covering vacant routes or absences as needed.
• Operate DZ trucks to manage commercial asset transport (shredding bins and boxes ) and residential relocations for Iron Mountain and Clutter.

Benefits

• Full health, dental, and vision coverage available after just 30 days of employment.
• Company-supported RRSP Contribution Program.
• Company-Paid Uniforms, Safety Footwear, Masks, and Gloves.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed