Transportation Associate

Mass General Brigham•Boston, MA

1d•Onsite

About The Position

Responsible for the safe, efficient, and courteous transportation of patients within the hospital premises. This role ensures that patients are transported to and from various departments in a manner that prioritizes their comfort and safety.

Requirements

High School Diploma or Equivalent required
Class D Passenger Vehicle Driver's License [State License]
Ability to handle patients with care, demonstrating empathy and patience.
Strong communication and interpersonal skills.
Ability to work effectively in a team and in a fast-paced environment.
Basic knowledge of medical terminology and hospital procedures.
Ability to lift and maneuver patients and equipment safely.

Nice To Haves

Experience in a healthcare or customer service role 1-2 years preferred

Responsibilities

Safely transport patients using hospital-provided wheelchairs, stretchers, or beds to designated departments or locations.
Assist patients with boarding and disembarking as needed, ensuring comfort and safety throughout the process.
Interact with patients and their families in a compassionate and professional manner.
Address patient concerns or needs promptly and respectfully.
Communicate effectively with nursing staff, physicians, and other healthcare professionals to coordinate patient transport needs.
Report any changes in the patient's condition or concerns to the appropriate medical personnel.