Transportation and Shipping Office Coordinator (contract) - Afternoon Shift

Arterra Wines Canada•Mississauga, ON

7d•CA$44,689 - CA$61,448•Onsite

About The Position

At Arterra Wines Canada, we love inspiring the big and small moments that happen when our products are shared and enjoyed. For us it’s not just about what’s in and on the bottle, it’s what happens in people’s lives when we’re a part of them that keeps us thirsting for more and not resting on our laurels as Canada’s largest and most enjoyed wine company. We put the consumer at the center of everything we do and we’re looking for people who do the same. Reporting into the Mississauga Distribution Centre Supervisor, the Transportation and Shipping Office Coordinator is responsible for managing and coordinating warehouse / carrier traffic, supports inventory control processes, works daily with carrier partners, and collaborates daily with Mississauga Distribution Centre, and any other internal customers. This position is contract and is for the afternoon shift (3:30pm-11:30pm).

Requirements

Secondary School Diploma
1-2 years Transportation, Logistics, and Inventory Management
Advanced communication skills
Intermediate computer skills including Microsoft and Excel
Demonstrated ability to multi task
Attention to detail exceptional analytical skills and detail oriented
Ability to work in a fast paced environment
Excellent interpersonal skills
Ability to work effectively in a high paced, multi-task environment
Strong organizational skills
Commitment to meeting deadlines and getting the job done
Customer service inclination
May liaise with many different functions and levels across the organization

Responsibilities

Complete Daily Shipping Documents for all outbound loads
Plan and coordinate transportation for daily shipments with carriers and manage the timely delivery to customers on time and in full
Ensure customer returns are returned from carrier in a timely manner working alongside with CSR and Inside sales
Maintain Daily Standard Operating Procedures
Work with Mississauga Distribution Centre Supervisors on daily order processing for pick, pack and ship on time and in full right the first time
Work with the Customer Service and the Inside Sales Team on delivery issues providing support and resolution
Build and maintain carrier delivery issue reporting matrix
Work with the CSR and Inside Sales Team on order fulfillment discrepancies
Build and maintain order discrepancy fulfillment reporting matrix
Build, maintain and track carrier reporting scored card, setting metrics and reviewed monthly with management team and carriers
Point of contact for carriers and point of contact for follow ups for the CSR and Inside Sales Team and any other internal stakeholders, document issues and escalation process as required
Ensure product holds and releases, are actioned after removals to process order transactions remain compliant to the process
Identify opportunities to increase order fulfillment controls and accuracy
Refuse noncompliant inbound / outbound carriers and report to Mississauga Distribution Centre Supervisor for escalation
Management of damages from carriers
Work with Supervisors on inventory issues and discrepancies when closing of orders
Ensuring data integrity when closing of order in the system driving inventory accuracy
Ensure compliance to ISO and HACCP Guidelines
Identify opportunities to increase compliance
Support objectives of the Health & Safety Committee
Identify opportunities for process improvement
Identify opportunities for cost saving initiatives
Provide vacation coverage
Any other tasks or duties identified or assigned