Office Coordinator (Contract)

Sierra • New York, NY

2d • $40 - $50 • Onsite

About The Position

Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. As an office coordinator at Sierra, you will be responsible for creating and operating exceptional workplace environments that enable our teams to do the best work. You will bring the same level of craftsmanship, intensity, and customer obsession to our physical spaces that we bring to the products we build for our customers. In this role, you will own day-to-day office operations, including the experience across our customer facing spaces at our San Francisco headquarters. You will partner closely with Operations, IT and HR teams to ensure every office runs seamlessly and reflects Sierra’s high standards. We are looking for a hospitality-minded, detail-oriented person who can effectively prioritize in a fast-paced environment. You should take deep pride in delivering an exceptional experience for employees, candidates, customers, and visitors. This role is based in New York City and is fully onsite five days per week given the hands-on nature of the position.

Requirements

• 2–4 years of experience in office coordination, administrative, or a similar role.
• Strong organizational and communication skills.
• The ability to work effectively in a fast-paced environment and adapt to shifting priorities.
• A commitment to unreasonable hospitality and a willingness to go above and beyond for employees and guests.

Nice To Haves

• Previous experience in a customer-facing position is preferred.

Responsibilities

• Oversee the daily operations of our customer-facing spaces.
• Greet guests at reception and foster a warm, welcoming office environment.
• Pick up incoming mail, distribute packages to employees, and coordinate package pickups.
• Maintain the organization and appearance of kitchens, storage rooms, and self-service stations.
• Manage office inventory and assemble gift packages, including baby and customer gifts.
• Support Executive Assistants with meeting logistics, including lunch and coffee setup for customer and internal executive meetings.
• Track CPR and First Aid certifications for office staff and ensure first aid kits and safety equipment are stocked and up to date.
• Serve as the primary point of contact for facilities requests and repairs, partnering with property management as needed.
• Partner with the People team on new hire onboarding logistics, including workspace setup, badge access, and office orientation.

Benefits

• Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Retirement plan dependent on country of employment
• Parental leave
• Fertility and family building benefits through Carrot
• Lunch, as well as delicious snacks and coffee to keep you energized
• Discretionary benefit stipend giving people the ability to spend where it matters most
• Free alphorn lessons

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed