About The Position

The Assistant Manager, Transportation and Logistics will work with the Manager of Transportation and Logistics (MTL) to oversee all aspects of donated goods transportation, processing, and storage for the organization, and implement logistics best practices to meet business objectives in an efficient and effective manner. This role involves assisting with establishing and measuring Key Performance Indicators (KPIs) to drive performance for on-time, in-full delivery, maintaining efficient shipping costs, and optimizing warehouse/processing operations for productivity and quality. The Assistant Manager will also coordinate vehicle maintenance, implement improved processes for ROI and workflow optimization, and assist in reviewing procedures, formulating policy, and developing new strategies. A key aspect of the role is understanding the supply and demand cycle of donated goods and ensuring productivity, processing, storage, salvage, and distribution criteria are balanced to maximize revenue. The position requires supervising sorting and material handling at the dock and warehouse, and assisting the MTL with overseeing supervisors, drivers, helpers, and sorters, including hiring, training, disciplinary actions, performance evaluations, and terminations. Safety training, coaching supervisors on staff motivation and maintaining a safe work environment, and ensuring adequate staffing, supplies, and tools are also responsibilities. The role may require operating company equipment, including non-CDL box trucks, to support the mission in the absence of sufficient driver resources. Risk management and safety are critical, requiring adherence to all safety standards, ensuring proper procedures are followed, and maintaining knowledge of Department of Transportation standards. Relationship management includes providing leadership, training, and support to subordinates, ensuring continuity of operations, open communication, and promoting harmony between departments. The Assistant Manager will apply and implement company policies and procedures to protect the organization from legal liability and report any situations requiring attention or action to management, providing recommendations and solutions. Cooperation with other department heads is essential for efficient handling of donated goods.

Requirements

  • A High school diploma or equivalent is required.
  • A minimum of two (2) years’ experience supervising in a warehouse/dock, or product logistics environment, to include supervising and managing people and financial plans/budgets.
  • Strong financial acumen.
  • Strong working knowledge of Microsoft Office (Outlook/Excel/Word/PowerPoint) and warehousing/logistical best practices to include safety regulations is required.
  • Demonstrated success managing multiple functions, projects, and priorities.
  • Strong ability to lead teams and collaboratively partner with other business groups.
  • Solid communication and customer service skills with the ability to work effectively with a wide range of employees and customers in a diverse community.
  • Proven ability to coach and develop talent.
  • Strong work ethic, self-starter, problem-solver, and team player.
  • Must be an advocate for our mission and values.
  • Flexibility to work when needed, which may include weekdays, weekends, evenings, and holidays.
  • The incumbent will be required and must have the ability to drive for company business.
  • Must have valid Colorado State driver license.
  • Must also be able to operate company vehicle, and adhere to all Federal, State, and local laws governing vehicle operation.
  • Applicant/employees using their personal vehicle for company business, must have valid vehicle insurance, valid driver license, and vehicle must be in roadworthy condition.
  • Ability to understand and follow all Goodwill safety standards and guidelines.
  • Ability to understand and maintain current knowledge of Department of Transportation standards and guidelines.
  • Must be at least 19 years of age (not engaged in passenger transportation), 25 – 70 years of age for all passenger transportation services, 21 years of age for CDL.
  • Applicants/employee will be required to undergo a Motor Vehicle Record (MVR) check and background check; applicants/employees must disclose all moving traffic violations or vehicle crashes (within the last three (3) years).

Nice To Haves

  • Some college is preferred.

Responsibilities

  • Assist with establishing and measuring Key Performance Indicators (KPI) to drive performance for on-time, in-full delivery performance, to maintain efficient shipping costs for all forms of transit, warehouse/processing operations while maintaining productivity and quality.
  • Assist with managing donated product logistics, transportation processes, and coordinating vehicle maintenance.
  • Work with the MTL to implement improved processes and management methods to generate higher Return on Investment (ROI) and workflow optimization.
  • Assist the MTL with review procedures, formulating policy and developing and implementing new strategies and process improvements.
  • Ensure that productivity, processing, storage, salvage, and distribution criteria are balanced to maximize revenue.
  • Ensure donated articles are protected, properly sorted, stored, distributed, or disposed of, in accordance with company policies.
  • Supervise the production and accurate sorting of material goods at the dock and warehouse.
  • Assist the MTL with overseeing all supervisors, assigned drivers, helpers, and sorters to include hiring, training, issuing disciplinary actions, completing, and issuing performance evaluations, and terminations.
  • Conduct safety training in a consistent and timely fashion to reduce work-related injuries and equipment failure; provide personal protective equipment and appropriate footwear as needed.
  • Work with the MTL to Coach supervisors to use best practices to motivate staff and maintain a safe and productive work environment.
  • Assist the MTL in ensuring adequate staffing, supplies, and tools to reach work productivity goals.
  • Advise and counsel subordinates on matters relating to work productivity, quality, and work approach/behavior at work.
  • Work with the MTL to manage supervisors to ensure proper priorities and work goals are established.
  • In the absence of proper driver resources/personnel, will have the ability to operate company level equipment (non-CDL) to include box trucks in order to support the mission.
  • Ensure that proper safety procedures are followed and checked.
  • Ensure the work environment is free of safety hazards and employees are aware of risks.
  • Work with the MTL to implement policies and procedures to ensure compliance.
  • Provide leadership, training, and support to subordinates.
  • Work with the MTL to ensure continuity of operations at all levels.
  • Ensure open communication.
  • Assist the MTL to promote harmony within and between all departments.
  • Consistently apply and implement Goodwill policies and procedures to protect Goodwill from legal liability.
  • Report any situation to the Manager of Transportation and Logistics and/or Director II, Transportation and Logistic that may require attention or action.
  • Provide recommendations and workable solutions whenever possible.
  • Work cooperatively with all department heads to ensure the most effective and efficient handling of donated goods.

Benefits

  • Medical
  • Dental
  • Vision
  • Short Term Disability
  • Life/Accidental Death and Dismemberment
  • Flexible Spending Accounts
  • Long Term Disability
  • Several voluntary supplemental benefit offerings
  • Paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
  • Pre-tax or post-tax (Roth) contributions to our retirement plan
  • Daily Pay
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