Transportation and Client Services Specialist

Pet Meadow • Richmond, VA

4d • $20 - $20 • Onsite

About The Position

This role involves safely operating company vehicles to transport pets, maintaining accurate documentation, and building strong relationships with veterinary hospitals and clients. The specialist will be responsible for professional communication, identifying service opportunities, and upholding company standards with compassion and integrity.

Requirements

• Valid driver's license and clean driving record.
• Ability to lift and transport pets safely and respectfully.
• Strong communication and interpersonal skills.
• Ability to work independently while maintaining strong accountability and professionalism.
• Passion for serving others during meaningful and emotional moments.

Nice To Haves

• Customer service, veterinary, healthcare, hospitality, funeral service, or transportation experience preferred.
• Experience in a pet-related field, after-care industry, or transportation industry
• Experience driving a commercial van
• Experience with GPS apps
• Passion for working with and caring for animals - animal lovers encouraged to apply!

Responsibilities

• Safely operate company vehicles along established service routes.
• Perform the respectful transfer and transportation of pets entrusted to our care.
• Maintain accurate chain-of-custody documentation and identification procedures.
• Build and maintain positive relationships with veterinary hospitals and clinic teams.
• Communicate professionally with clients, hospital personnel, and internal teams.
• Identify and escalate service concerns, operational issues, and client opportunities.
• Uphold company appearance, safety, and service standards at all times.
• Represent Pet Meadow with compassion, professionalism, and integrity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed