Pet Aftercare Transportation/Client Services Specialist
Pet Meadow•Morrisville, PA
•$20 - $20•Onsite
About The Position
This role involves operating company vehicles to perform the respectful transfer and transportation of pets, maintaining accurate documentation, and building relationships with veterinary hospitals. The specialist will communicate professionally with clients and internal teams, identify service concerns, and uphold company standards while representing the company with compassion and integrity.
Requirements
- Valid driver's license and clean driving record.
- Ability to lift and transport pets safely and respectfully.
- Strong communication and interpersonal skills.
- Ability to work independently while maintaining strong accountability and professionalism.
- Passion for serving others during meaningful and emotional moments.
Nice To Haves
- Customer service, veterinary, healthcare, hospitality, funeral service, or transportation experience preferred.
- Experience in a pet-related field, after-care industry, or transportation industry
- Experience driving a commercial van
- Experience with GPS apps
- Passion for working with and caring for animals - animal lovers encouraged to apply!
Responsibilities
- Safely operate company vehicles along established service routes.
- Perform the respectful transfer and transportation of pets entrusted to our care.
- Maintain accurate chain-of-custody documentation and identification procedures.
- Build and maintain positive relationships with veterinary hospitals and clinic teams.
- Communicate professionally with clients, hospital personnel, and internal teams.
- Identify and escalate service concerns, operational issues, and client opportunities.
- Uphold company appearance, safety, and service standards at all times.
- Represent Pet Meadow with compassion, professionalism, and integrity.
Benefits
- 401(k) with company match
- Medical, dental, vision, and life insurance (available after 60 days for full-time employees)
- Paid time off
- Company-provided apparel and PPE
- Opportunities for advancement and leadership development
- Inclusive and supportive work environment
- Employee assistance resources
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
