Transportation Account Manager (Commercial Lines Insurance)

InsureOne Insurance Services America LLC•Oak Lawn, IL

17d•Onsite

About The Position

The Account Manager role requires a driven and self-motivated professional with experience in commercial lines insurance and a strong commitment to supporting business growth. In this position, you will manage and service an existing book of accounts while identifying opportunities to expand coverage and deepen client relationships within the trucking and transportation sector.

Requirements

An active Property & Casualty license in Illinois
High school or equivalent
Effective and precise telephone etiquette
1+ years of customer service experience
Excellent attention to detail and organizational skills
Ability to work well independently and on a team
Precise verbal and written communication skills
Ability to work in a fast-paced environment
Ability to deliver a tailored, white-glove experience to all clients

Nice To Haves

Fluency in Spanish is welcome but not required
Bachelor’s Degree or 1+ year(s) of relevant sales experience

Responsibilities

Manages a book of insurance business with strong autonomy, decision-making, and accountability for retention and client satisfaction
Delivers professional service to clients, carriers, underwriters, and partners while supporting Producers in growing and maintaining business
Oversees all transactions, documentation, and internal processing for assigned accounts, ensuring accuracy and compliance
Analyzes clients’ coverage needs, compares policy options, monitors industry changes, and provides informed recommendations
Acts as liaison between clients and carriers to resolve complex service, claims, and billing issues, including negotiating with underwriters when needed
Documents all interactions in agency systems and supports training and mentorship of junior team members

Benefits

Competitive compensation structure
Continuous on-going training and mentorship
Growth-oriented culture with internal promotion opportunities
Comprehensive Benefits package including medical, dental, vision, and life insurance
Comprehensive 401K plan with competitive employer match
Paid time off including holidays, vacation, and personal time
Annual incentive trip for top performers
Fitness perks: A corporate discount at 24-Hour Fitness
Employee Assistance Program
Access to disability, hospital indemnity, universal life, critical illness, and accident insurance plans
Pet insurance