Mgr. - Trans Account (Auto)

Kenco • Chattanooga, TN

5d • Onsite

About The Position

The Transportation Account Manager is responsible for fostering relationships with external customers to ensure freight is transported per customer needs. This position is responsible for facilitating the daily operations with current shippers and carriers, routinely looking for ways to reduce the customers cost while increasing Kenco’s revenue and margin.

Requirements

• Bachelors in Logistics, Accounting or Finance or equivalent transportation management work experience.
• Minimum of 4 years of applicable experience within transportation management services (i.e. load planning, carrier management or customer service).
• Strong PC skills and proficient with all Microsoft Office applications
• Excellent communications and analytical skills with proven ability to follow up on issues
• Ability to work in a rapidly changing business environment

Nice To Haves

• Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization.
• Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible.
• Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy.
• Managing Transitions / Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders.
• Relationship Management - Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives.
• Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization.

Responsibilities

• Provide work direction to team members assigned to the account and facilitate professional development of team members to improve bench strength.
• Serve as the primary point of contact for dedicated transportation management customers; fostering relationships that are mutually beneficial for both our customers and Kenco that result in increased revenue and margin for Transportation Management.
• Oversee management of inbound/outbound load planning, shipment tendering, safety and overall customer service functions, ensuring the customers freight handled within our contractual guidelines, proper security measures for high value goods.
• Prepare routine reports for customers outlining carrier’s performance and shipment activity; utilize data to look for opportunities to improve services provided.
• Maintain fluid communications with internal and external stakeholders regarding established performance metrics and provide insight as needed; ensuring alignment with strategic directives.
• Actively manage applicable budgetary items; including but not limited to, freight claims with carriers, payment of freight invoices and accurate reconciliation of P&L.

Benefits

• Medical insurance including HSA, HRA and FSA accounts
• Supplemental insurance including critical illness, hospital indemnity, accidental injury
• Dental Insurance
• Vision Insurance
• Basic Life and Supplemental Life
• Short Term and Long Term Disability
• Paid Parental Leave
• 401(k)
• Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
• Employer Paid Holidays- 10 days

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level