Transport Van Driver

TPG Hotels & Resorts•Warwick, RI

5d•Onsite

About The Position

This role involves driving guests between the airport, hotel, and local areas while ensuring safe and accident-free trips. The driver will also assist guests with luggage, run hotel errands, maintain vehicle cleanliness, and complete necessary reports. The position requires a professional and positive attitude, adherence to company policies, and effective communication with guests and associates.

Requirements

High school education or related experience.
A valid driver’s license and proven ability to safely drive.
Ability to understand and obey all traffic rules, speed limits and federal, state and local driving regulations.
Ability to timely compile facts/figures, identify and investigate issues and resolve basic matters.
Ability to follow an appropriate course of action based on policies and procedures.
Ability to operate motor vehicles, a computer, calculator, phone and other office equipment.
Attention to details with good organizational and efficient time management skills.
Consistent professional attitude and behavior with effective listening and communication skills.
Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient.
Ability to satisfy the legal requirements for employment within the jurisdiction.

Nice To Haves

Familiarity with hospitality industry practices preferred.
Knowledge of hotel and the city.

Responsibilities

Drive guests between airport and hotel and the local area.
Obey all traffic rules and speed limits for safe, accident-free trips.
Open and close vehicle doors for guests.
Assist guests with storing and retrieving their luggage from vehicle.
Run hotel errands as instructed by management.
Clean and inspect hotel vehicles. Maintain vehicle cleanliness, pump gas and obtain oil changes.
Complete vehicle and mileage reports.
Assist bell staff and/or doorperson as needed.
Prompt reporting of all emergencies, accidents, injuries, missing articles, damage, mechanical problems and safety hazards to transportation management.
On time and at work when scheduled, and in proper uniform.
Attend department meetings as scheduled.
Report all tips in compliance with Company policy and IRS regulations.
Consistent professional and positive attitude and actions when communicating with guests and associates.
Report all incidents of guest dissatisfaction or other matters of significance to manager / supervisor so that corrective measures may be taken.
Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.
Check with manager / supervisor before leaving work area for any reason.
Perform special projects and other responsibilities as assigned.
Participate in task forces and committees as requested.
Any other tasks / duties as requested by management.