Transport Technician

Baystate Health•Springfield, MA

13d•Onsite

About The Position

The Transport Technician reports to the Clinical Nurse Manager and transports patients and items throughout the hospital. The role includes simple mobilization; assisting ambulatory patients with transfers, preparation, ambulation, and positioning; transporting non-critical patients to procedures, room transfers, and discharges under the direction of a registered nurse; and transporting specimens in locked containers, medications from the inpatient pharmacy, and mobility equipment to hospital units. The technician cleans equipment after use, maintains orderly storage areas, and supports unit transportation needs. The Transport Technician works collaboratively with patient- and family-focused care teams and provides positive, helpful service to patients and visitors. The role requires prioritizing assignments in a fast-paced environment, maintaining effective and courteous working relationships, anticipating departmental needs, and being flexible about assigned positions. The technician also supports continuous improvement through audits and recommendations, may precept and mentor new employees, and may perform other similar duties as directed by leadership. Management may change or add responsibilities at any time.

Requirements

GED, high school diploma, or HiSET; high school diploma/GED is listed as preferred.
Basic Life Support certification from the American Heart Association.
Must read, speak, write, and understand English.
Excellent customer service and interpersonal skills.
Good written and verbal communication skills.
Ability to work independently with minimal supervision.
Ability to organize and prioritize work and perform in a fast-paced environment.
Ability to be flexible and work collaboratively with peers, clerical staff, nurses, and other healthcare professionals.
Basic computer skills.
Ability to follow applicable health, safety, and infection-control requirements.

Responsibilities

Assist with simple mobilization and prepare ambulatory patients for transport, including helping with transfers, ambulation, and positioning.
Under the direction of a registered nurse, transport non-critical patients to tests, room transfers, and discharges.
Transport patients and items throughout the hospital, including specimens in locked containers, medications from the inpatient pharmacy, wheelchairs, stretchers, and beds.
Provide for patient comfort and safety and assist with on/off-stretcher transfers for patients arriving at or leaving a unit.
Clean assigned transport equipment after patient use and maintain order in storage areas.
Round with units to assess needs for stretchers and wheelchairs.
Complete daily standing weights on patients and report them to a PCT or RN for entry in CIS.
Follow health and safety requirements, body-substance precautions, and departmental handwashing and infection-control standards.
Communicate effectively with patients and the care team, liaise with unit staff, and provide positive, helpful customer service.
Organize and prioritize work, work toward defined objectives with minimal supervision, and flexibly assist with departmental staffing and productivity needs.
Participate in projects, audits, and continuous-improvement activities, and identify recommendations for improvement.
Precept and mentor new employees.
Maintain applicable grooming standards and represent the department and Baystate Medical Center positively.
Perform other similar or related departmental duties as directed by leadership.