Transport Lead M - F 6:00am - 2:30pm

UPS•Chicago, IL

1d•$22 - $36•Onsite

About The Position

Together, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market.

Requirements

2+ years' Experience with airfreight operations, import/export operations and related regulatory requirements (TSA, US CBP, FDA etc.)
Proven ability to implement process improvement initiatives
Leadership skills and ability to manage staff
Strong decision making and problem-solving skills
Strong attention to detail and truly cares about quality
Excellent communication skills
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Nice To Haves

Preferred 2+ years Proven work experience as a dispatch lead or supervisor
The ideal candidate has experience from working in a GDP environment

Responsibilities

Coordinate collections, deliveries, drop offs and recoveries with other departments/Marken Offices/Agent and drivers
Receive order from PCC call team, taken from the site and/or patient and review for completeness of information based on collection date/time/location, and send system generated alert to selected LSP
Depending on study, arrange for packaging to be placed at site or LSP prior to expected date
Follow up with LSP prior to scheduled collection date/time to ensure packaging is in place and instructions are clear
Update operating system (Maestro) with route leg information, POB/POD, and accurate costs
Maintain constant communication with Packaging Team to ensure availability of required supplies for collections, deliveries, drop offs and recoveries
Condition the shipments as required
Create the applicable Route Legs depending on the service
Provide the proper documentation to the agent/Marken Driver for collections, deliveries, drop offs and recoveries
Track every shipment using the Maestro Wiki report designed for Dispatch
Confirm that every recovery is complete by matching the information against the manifest during reception process
Ensure that the Agent/Marken driver is updating the information in the system through the mobile app (XMaestro)
Provide periodical inspection to the vehicles to confirm that they are in proper conditions
For NFO shipments provide expedited dispatch to tender the shipments immediately after collection and alert the receiving agent/office
Notify any discrepancies to the respective department, agent or Marken Office and update Maestro accordingly
Updating the Tableau board
Uploading all documents in the system in a timely manner
Downloading TT4’s in the system in a timely manner
Placing delay codes and notes in Maestro
Updating the dispatch turnover spread sheet for the next shift
Confirming and printing emails for pickups
Consistent communication with Export and Import for airport recoveries and drops
Knowing the location of your drivers and LSP’S always
Replenishing all local deliveries as necessary
Paying for Import shipments
Creating Pick Up Orders for airlines
Going over the Route leg alert screen in Maestro