Transport Dispatcher
HHS•Rochester, NY
•$18•Onsite
About The Position
We’re looking for friendly, compassionate, team players to join our patient transport team! Respond to all incoming calls promptly and efficiently, direct callers to their appropriate destinations, and provide clear, professional, and courteous communication.
Requirements
- Must be at least 18 years old
- Communicate effectively in English and work well in a team environment
- GED or high school diploma
- Ability to perform calmly, competently, and quickly in emergencies
Nice To Haves
- PBX and customer service experience
- Experience working in a hospital setting
Responsibilities
- Answer multiple incoming telephone lines, obtain necessary information, and transfer calls to correct extensions
- Correct and update posted information and assist with the upkeep of directories and on-call lists
- Learn and use the features of the PBX phone system, headsets, telephones, and all other related equipment
- Perform overhead paging and monitor all alarms located in PBX, notifying appropriate personnel
- Maintain cleanliness, safety, and security of the PBX area
- Maintain confidentiality of patient and organizational data and ensure release of information is consistent with all privacy policies
- Respond promptly, accurately, and calmly to disaster and emergency situations
- Orient and train new team members
Benefits
- Flexible schedules
- Excellent training
- Competitive wages
- Work-life balance
- Job satisfaction
- Promotion opportunities
- Paid Time Off
- Medical
- Dental
- 401K
- Short Term Disability
- Voluntary Life
- Safety Incentive Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
