Transplant Financial Coordinator

Ascension • Austin, TX

1d • Onsite

About The Position

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Requirements

• High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.
• High school diploma or GED required

Nice To Haves

• 3+ years of progressive experience in complex healthcare financial coordination, high-dollar pre-determination, or specialized insurance case management.
• Deep, functional expertise navigating commercial insurance policies, managed care networks, state Medicaid protocols, and intricate prior authorization mechanisms.
• Prior direct experience operating within a solid organ or bone marrow transplant program is highly desirable.
• Proven critical-thinking and problem-solving skills necessary to drive multiple high-priority, life-dependent cases forward in a high-volume, regulated setting.
• Bachelor’s degree in Healthcare Administration, Finance, or a related field is preferred.

Responsibilities

• Execute Strategic Financial Clearance: Direct the end-to-end financial clearance process for high-value heart, bone marrow, and kidney transplant portfolios, guaranteeing 100% benefit optimization prior to clinical milestones.
• Master High-Stakes Insurance Negotiations: Architect and secure complex Single Case Agreements (SCAs) and navigate elite transplant payer networks to eliminate out-of-network operational barriers.
• Serve as an Interdisciplinary Financial Liaison: Act as the primary administrative conduit bridging transplant surgeons, clinical coordinators, social workers, insurance case managers, and payer medical directors.
• Provide Compassionate Patient Financial Counseling: Educate patients and their support systems on long-term insurance nuances, life-long immunosuppressant drug financial expectations, and targeted out-of-pocket liabilities.
• Orchestrate Socioeconomic Assistance Capture: Proactively screen and enroll eligible patients into state Medicaid, Supplemental Security Income (SSI), institutional charity care, and specialized pharmaceutical copay assistance programs.
• Drive Denial & Appeals Mitigation: Meticulously track, audit, and troubleshoot front-end insurance denials, partnering with clinical teams to draft high-priority appeals and protect the program's bottom line.
• Enforce Data & Regulatory Integrity: Maintain precise documentation of all clearance statuses, authorization thresholds, and institutional metrics within the EMR in strict alignment with CMS and UNOS financial regulations.

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED