Transplant Care Facilitator - Baltimore MD

Military Spouse Corporate Career Network•Baltimore, MD

6d•Onsite

About The Position

Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. Our employees are the strength of our service. Intrastaff is unique because it's one of the very few agencies where a person has the benefit of being a temporary employee and also feels like a member of a large organization. Working at Hopkins means joining a culturally diverse team that includes some of the best nurses, physicians and allied health professionals in the world. Directly or indirectly, you'll have exposure to cutting-edge technology and groundbreaking medical research.

Requirements

The Transplant Care Facilitator is an unlicensed, trained individual who assists in carrying out supportive services for the management and compliance of the patients prior to and after a transplant episode.

Responsibilities

Assists with material and chart preparation, scheduling of testing and consults, retrieval of results, tracking of required updates, organizing information and maintaining accurate Epic Phoenix documentation.
Retrieving and recording labs, triage of patient and provider phone calls and general assistance to nurse coordinators.
Accurately and completely enters scheduling information into computer system within the agreed upon time frame according to departmental guidelines.
Consistently coordinates appropriate patient visits between various departments according to departmental guidelines.
Regularly fills all vacancies due to cancellations with new appointments according to departmental guidelines.
Consistently correctly assigns patient history number immediately upon check-in.
Consistently stamps laboratory test requisitions, history sheets, encounter forms, and professional fee sheets with patient's name according to departmental guidelines.
Serve as first line resource for patients and assist in facilitating the patient through the transplant, donation and follow up continuum of care
Triage a high volume of challenging patient, provider and emergent calls and faxes for Comprehensive Transplant Center (CTC)
Schedule appointments/testing as needed including all initial evaluation and ongoing candidacy evaluation diagnostic studies and physician consults
Notify patient of upcoming appointments and provide verbal and written instruction