Transplant Call Team Coordinator

University of Arkansas • Little Rock, AR

3d • Remote

About The Position

The Donor Allocation Transplant Coordinator takes organ call for the transplant programs. Call duties include reviewing deceased-donor organ offers for transplant candidates, triaging patient calls, and completing other duties assigned by transplant leadership. The coordinator facilitates acceptance or refusal of donor organs and coordinates organ recovery with transplant surgeons, the Organ and Tissue Donation Team, the Histocompatibility Lab, inpatient units, and the operating room. The role also requires effective and sensitive communication with patients receiving organs and substantial time managing complex logistical support for organ recovery and placement.

The coordinator provides 24/7 coverage on a rotating schedule, including nights, weekends, and holidays. This is a home-based position that may require on-campus meetings and training. The coordinator supports training and procedures for call support and after-hours organ allocation, develops education and training modules for on-site call nurses, and provides coaching to help call nurses become proficient.

Requirements

• Graduate of an accredited School of Nursing.
• Four years of nursing experience.
• Active RN licensure.
• Ability to obtain national certification.
• BLS certification.
• Knowledge of UNOS policy and CMS regulatory requirements related to organ allocation, waitlist management, and ongoing patient status updates.

Nice To Haves

• BSN.
• Critical or acute care experience.
• Experience with end-stage organ disease or solid organ transplantation.
• CCTC qualifications.

Responsibilities

• Take organ call for the transplant programs and perform assigned call-related duties.
• Review deceased-donor organ offers for transplant candidates across all organs.
• Triage patient calls for the transplant programs.
• Facilitate acceptance or refusal of donor organs for transplant.
• Coordinate organ recovery with transplant surgeons, the Organ and Tissue Donation Team, the Histocompatibility Lab, inpatient units, and the operating room.
• Communicate effectively and sensitively with patients receiving organs.
• Manage complex logistical support for organ recovery and placement.
• Provide input to leadership on standardizing training and procedures for call support and after-hours organ allocation.
• Develop education and training modules for on-site call nurses and provide related training and coaching.
• Serve as liaison among organ procurement organizations, the HLA Lab, and transplant department programs and staff.
• Partner with the Transplant Quality Manager to support knowledge of and compliance with policy changes and updates.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision plans for qualifying staff and family.
• Holiday, vacation, and sick leave.
• Education discount for staff and dependents (undergraduate only).
• Retirement contribution matched by UAMS up to 10%.
• Basic life insurance up to $50,000.
• Career training and educational opportunities.
• Merchant discounts.
• Concierge prescription delivery on the main campus when using the UAMS pharmacy.

What This Job Offers

• Job Type: Full-time