Transplant Call Team Coordinator

University of Arkansas System • Little Rock, AR

17h • Remote

About The Position

The Donor Allocation Transplant Coordinator takes organ call for the transplant programs. Call-related duties include reviewing deceased-donor organ offers for transplant candidates, triaging patient calls, and performing other duties assigned by transplant leadership. The coordinator facilitates acceptance or refusal of donor organs and coordinates organ recovery with transplant surgeons, the Organ and Tissue Donation Team, the Histocompatibility Lab, inpatient units, and the operating room. The role also requires effective and sensitive communication with patients receiving organs.

The coordinator spends most of their time providing complex logistical support for organ recovery and placement. They provide 24/7 coverage on a rotating schedule, including nights, weekends, and holidays. This is a home-based position that may require on-campus meetings and training.

The role includes demonstrating competence in care for people with conditions and disorders related to transplantation; contributing to standardization of call-support training and procedures; developing education and training modules for on-site call nurses; and providing training and coaching. The coordinator serves as a liaison among organ procurement organizations, the HLA Lab, and transplant programs and staff, and partners with the Transplant Quality Manager on policy changes and compliance. Other duties may be assigned. Salary is commensurate with education and experience.

Requirements

• Graduate of an accredited School of Nursing.
• Four years of nursing experience.
• Active RN licensure.
• Ability to obtain national certification.
• BLS certification.
• Sound knowledge of UNOS policy and CMS regulatory requirements related to organ allocation, waitlist management, and ongoing patient status updates.

Nice To Haves

• BSN.
• Critical/acute care experience and/or experience in end-stage organ disease or solid organ transplantation.
• CCTC.

Responsibilities

• Take organ call for the transplant programs, including reviewing deceased-donor organ offers for transplant candidates and triaging patient calls.
• Facilitate acceptance or refusal of donor organs and coordinate organ recovery with transplant surgeons, the Organ and Tissue Donation Team, the Histocompatibility Lab, inpatient units, and the operating room.
• Communicate effectively and sensitively with patients receiving organs.
• Provide complex logistical support for all aspects of organ recovery and placement.
• Provide 24/7 rotating call coverage, including nights, weekends, and holidays.
• Demonstrate competence in care for people with renal, hepatic, cardiac, and respiratory failure, diabetes, cardiopulmonary disease, hypertension, and other disorders related to transplantation.
• Provide input to leadership on standardizing training and procedures for call support and after-hours organ allocation.
• Develop education and training modules for on-site call nurses and provide training and coaching to ensure proficiency in call support.
• Serve as a liaison among organ procurement organizations, the HLA Lab, and transplant department programs and staff.
• Partner with the Transplant Quality Manager to ensure knowledge of and compliance with policy changes and updates.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision plans for qualifying staff and family.
• Holiday, vacation, and sick leave.
• Education discount for staff and dependents (undergraduate only).
• Retirement contribution matched by UAMS up to 10%.
• Basic life insurance up to $50,000.
• Career training and educational opportunities.
• Merchant discounts.
• Concierge prescription delivery on the main campus when using the UAMS pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level