About The Position

The Transplant Assistant ensures the coordination and continuity of care for transplant patients by assisting Transplant Coordinators with hospital services. The role provides clinical information to patients, referring doctors, laboratories, and insurance carriers; assists with documenting outside laboratory information in patient charts; and reports abnormal results to the appropriate coordinator. The position also supports program data collection, prepares monthly departmental reports, maintains program statistics and associated records using database systems, and coordinates departmental quality assurance projects.

Requirements

  • High school graduate or GED equivalent.
  • Two to five years of progressively responsible secretarial or administrative experience.
  • Working knowledge of computer applications, including word processing and spreadsheet development.
  • Initiative and ability to take on responsibilities.
  • Demonstrated problem-solving ability.
  • Organizational skills and excellent communication skills.
  • Ability to require minimal supervision and exercise sound independent judgment.
  • Ability to work independently and in a team-oriented environment, using appropriate CQI tools.
  • Ability to work with a diverse group of individuals and personalities.
  • Ability to work in an environment where access to and control of confidential information is significant.
  • Ability to work independently at a computer for extended periods.

Nice To Haves

  • Demonstrated knowledge of Access, Word, and Excel.

Responsibilities

  • Assist Transplant Coordinators with hospital services to support the coordination and continuity of patient care.
  • Provide clinical information to patients, referring doctors, laboratories, and insurance carriers.
  • Assist with documenting outside laboratory information in patient charts.
  • Report abnormal laboratory results to the appropriate coordinator.
  • Assist with program data collection and preparation of monthly departmental reports.
  • Maintain program statistics and associated records using database systems.
  • Coordinate departmental quality assurance projects.
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