Transmission System Coordinator, Sr

ITC Holdings • Novi, MI

9d

About The Position

The Senior Transmission System Coordinator oversees the day-to-day operation of the Operations Control Room and ensures Transmission System Coordinators and System Reliability Controllers operate within NERC standards and company policies and procedures. The role is responsible for the safe and reliable operation of the electric transmission system and functions as the Company’s Operating Authority. It includes real-time coordination with interconnected transmission system operators and Reliability Coordinators, responding to normal and emergency conditions, and directing actions to maintain transmission system stability and restore service after outages.

The position also supports the training and performance review of coordinators and controllers, audits Equipment Outage Requests, maintains shift records and communicates system conditions to management. The coordinator represents the Operations Control Room in operational policy and problem-solving discussions, maintains a NERC System Operator Certificate at the Reliability Coordinator level, and may perform TSC duties when workforce shortages occur. The role requires rotating shift availability in a 24/7/365 operations environment and off-hours availability for consultation.

Requirements

• High school diploma or equivalent, plus technical school training or relevant equivalent experience and/or education.
• At least eight years of operational experience in real-time operations, preferably in a transmission system control room.
• Ability to work rotating shifts in an operation that runs 24 hours a day, 7 days a week, 365 days a year.
• Ability to exercise independent judgment and work in a high-stress environment with speed and accuracy.
• Excellent written and verbal communication skills.
• NERC Certified System Operator Reliability Coordinator certificate.
• Good analytical ability and ability to make independent decisions based on analysis within a limited time frame.
• Ability to provide leadership in emergency situations.
• Computer skills in Microsoft Word, Excel, and Outlook, with intermediate skills in system security analysis, operator load flow studies, voltage monitoring, and SCADA operation.
• Authorization to work in the United States for any employer; ITC does not sponsor employment visas such as H-1B or TN visas.

Nice To Haves

• Associate's or Bachelor's degree in Electrical Engineering or Engineering Technology.

Responsibilities

• Oversee day-to-day Operations Control Room operations and serve as the Company’s Operating Authority.
• Monitor the performance of Transmission System Coordinators and System Reliability Controllers to ensure compliance with written guidelines and NERC standards.
• Oversee system security, voltage regulation, switching, and tagging, intervening as needed to ensure safe and reliable operations.
• Comply with applicable NERC and Regional Entity reliability standards.
• Serve as the primary contact for real-time interactions with interconnected transmission system operators and Reliability Coordinators.
• Take or direct actions during normal and emergency conditions to maintain transmission system stability, including implementing or directing load shedding.
• Direct system restoration following partial or widespread system blackouts.
• Confer with and assist TSCs in resolving work-related problems and remain available for off-hours consultation.
• Assist Operations Training Staff with training TSC 1&2 and SRC 1&2.
• Audit Equipment Outage Requests and discuss discrepancies with TSCs.
• Maintain an accurate and complete shift log of operational events and computer hardware or software problems.
• Prepare daily status reports and ad-hoc notifications to keep management aware of system conditions and abnormal events.
• Represent the Operations Control Room in meetings and discussions concerning operating policies, procedures, and operational problems.
• Assist Operations management with assignments, reports, meetings, and other duties as assigned.
• Participate in interviews and selection of TSC and SRC candidates and assist with their job performance reviews.
• Perform TSC duties when there is a workforce shortage.
• Use English for communications among operating personnel responsible for real-time generation control and operation of the interconnected Bulk Electric System.
• Maintain a NERC System Operator Certificate at the Reliability Coordinator level.

Benefits

• Industry-leading compensation
• Benefits
• Opportunities for professional growth and to contribute to solutions
• A culture of belonging where every voice is valued and differences are celebrated

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED