Transmission Real Time Training Specialist - Sr

American Electric PowerShreveport, LA
$87,633 - $131,453Onsite

About The Position

Responsible for providing support to Transmission Operations (TOps) which includes developing training materials/courses, presenting course materials locally, remotely and/or via web conferencing, assist in emergency operations drills, assisting with RC-related training, creating training scenarios for the Dispatcher Training Simulator (DTS) and/or Power Simulator. The trainer is also responsible in the administration of progression test, course evaluations, material/course updates, systematic approach to training and NERC compliance activities. Assist in the development and delivery of technical skills training in support of control area and dispatching activities and in support of operations engineering practices. Work to improve service to our customers through Human Performance Training and workforce development. Provide information, documentation and procedures for dispatching, real-time operations, operations engineering and support functions. Assist in the maintenance of the training/qualification databases (KEY/QTS) for all Transmission Operations personnel to allow for the tracking of training received and to provide for training records documentation in accordance with NERC and other compliance requirements. Provide information and technical data support for Transmission Operations. Develop relationships with other AEP training organizations/individuals and external training consultants to develop cost effective training solutions. Develop and implement training using lessons learned (switching errors, mitigations, etc.). Provide feedback to develop Transmission Operation's annual Training Plan.

Requirements

  • Two-Year degree in Electrical/Electronic Engineering and three (3) years of experience in electric utility system operations.
  • High School Diploma and four (4) years of experience in electric utility system operations.
  • Must possess a NERC Certified System Operator certificate at the Transmission Operator, Balancing/Interchange/Transmission Operator or Reliability Operator levels or NERC certification in 18-months.
  • Valid driver's license.
  • Attend internal/external training and/or meetings to enhance trainer’s skills and knowledge.
  • Familiarity/experience with NERC training requirements preferred.
  • Knowledge in the area of NERC operating policy, switching and tagging practices.
  • Strong communication skills both oral and written.
  • Past experience in making presentations to small and large groups.
  • Demonstrated ability to work within a team structure.
  • Experience using Microsoft Office (Word, Excel, PowerPoint and Outlook)
  • Travel is required.
  • Ability to lift 40 lbs without restrictions.

Nice To Haves

  • Certification as a trainer/instructor or training/instructional designer is preferred.

Responsibilities

  • Developing training materials/courses
  • Presenting course materials locally, remotely and/or via web conferencing
  • Assist in emergency operations drills
  • Assisting with RC-related training
  • Creating training scenarios for the Dispatcher Training Simulator (DTS) and/or Power Simulator
  • Administration of progression test
  • Course evaluations
  • Material/course updates
  • Systematic approach to training
  • NERC compliance activities
  • Assist in the development and delivery of technical skills training in support of control area and dispatching activities and in support of operations engineering practices
  • Work to improve service to our customers through Human Performance Training and workforce development
  • Provide information, documentation and procedures for dispatching, real-time operations, operations engineering and support functions
  • Assist in the maintenance of the training/qualification databases (KEY/QTS) for all Transmission Operations personnel
  • Provide information and technical data support for Transmission Operations
  • Develop relationships with other AEP training organizations/individuals and external training consultants to develop cost effective training solutions
  • Develop and implement training using lessons learned (switching errors, mitigations, etc.)
  • Provide feedback to develop Transmission Operation's annual Training Plan

Benefits

  • competitive compensation
  • unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees
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