Responsible for providing support to Transmission Operations (TOps) which includes developing training materials/courses, presenting course materials locally, remotely and/or via web conferencing, assist in emergency operations drills, assisting with RC-related training, creating training scenarios for the Dispatcher Training Simulator (DTS) and/or Power Simulator. The trainer is also responsible in the administration of progression test, course evaluations, material/course updates, systematic approach to training and NERC compliance activities. Assist in the development and delivery of technical skills training in support of control area and dispatching activities and in support of operations engineering practices. Work to improve service to our customers through Human Performance Training and workforce development. Provide information, documentation and procedures for dispatching, real-time operations, operations engineering and support functions. Assist in the maintenance of the training/qualification databases (KEY/QTS) for all Transmission Operations personnel to allow for the tracking of training received and to provide for training records documentation in accordance with NERC and other compliance requirements. Provide information and technical data support for Transmission Operations. Develop relationships with other AEP training organizations/individuals and external training consultants to develop cost effective training solutions. Develop and implement training using lessons learned (switching errors, mitigations, etc.). Provide feedback to develop Transmission Operation's annual Training Plan.
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Job Type
Full-time
Career Level
Senior
Education Level
Associate degree