Translation Program Coordinator - Spanish

Stanford Medicine Children's Health•Palo Alto, CA

10h•$46 - $52•Remote

About The Position

The Translation Program Coordinator is responsible for developing, coordinating and managing translation services, for training and assessment of staff, interns and volunteers for translation services. Conducts medical and general interpreting/translating for staff, patients, and families for Stanford Health Services and other contracting institutions. Ensures translation process is followed according to department guidelines.

Requirements

Bachelor's degree in a work-related discipline/field from an accredited college or university.
Three (3) years of progressively responsible and directly related work experience.
ATA certification required. ATA certification may be waived with a master's degree in Translation.
Ability to adjust communications to fit the needs and level of understanding of the receiver.
Ability to establish and maintain excellent client relationships, exhibit exemplary interpersonal skills and exercise sound judgment and professionalism in business and personnel matters.
Ability to maintain confidentiality of sensitive information.
Ability to remain calm under pressure and apply sound judgment
Ability to solve problems and identify solutions.
Ability to work well with individuals at all levels of the organization.
Knowledge of cultural and perceptual factors that may affect patient treatment and communication
Knowledge of Medical Terminology.

Responsibilities

Coordinates workflow of all translation assignments, including delegating translation assignments and ensuring successful completion of all assigned projects.
Develops policies, financial planning and organization of the translation program.
Edits all translations providing feedback to the translation team including monitoring the translators' performance and providing feedback.
Ensures translation process is followed according to department guidelines.
Handles requests for translations from external customers including other hospitals, pharmaceutical companies and outside institutions.
Communicates and manages the procedure, payment, and delivery timeframe.
Coordinates with outside contractors for certain languages and establishes working relationships with contractors and vendors.
Responsible for invoicing, billing and collection upon delivery of final product for external customers.
Handles requests for translations from the hospital units and clinics and assigns work orders to in house translators.
Must possess high verbal and written skills in both English and the appropriate language.
Organizes educational translation meetings and prepares presentations on translation topics such as grammar, punctuation, medical terminology, etc) in staff meetings.
Performs all functions listed under the job description for translator.
Responsible for Translation quality including edits to all Spanish translations including format, grammar, syntax, usage, spelling, etc.
Reviews delivery of assignments of electronic files and ensures fonts are legible (Asian, Arabic, Russian languages).