Translation Coordinator

Iconma Portal•South San Francisco, CA

2d•Onsite

About The Position

The Translation Coordinator facilitates day-to-day translation project operations, working closely with the Localization Manager and coordinating with translation vendors. The role receives and processes requests for Marketing and creative content, prepares materials for translation, and manages communication among linguists, content owners, and internal reviewers to support accurate and timely delivery. The coordinator also schedules projects, tracks progress and performance, coordinates regulatory review and approval, maintains project documentation and linguistic assets, and helps improve translation processes in collaboration with stakeholders and vendors.

Requirements

Bachelor's degree in a related field such as Linguistics, Translation, or Communications; another equivalent credential or equivalent work experience is accepted.
At least 4 years of experience managing translation projects in a professional setting, including coordinating timelines, resources, and deliverables.
Familiarity with translation industry standards, terminology, and best practices.
Strong organizational skills and ability to prioritize tasks and manage multiple projects simultaneously.
Excellent written and verbal communication skills for professional interaction with internal stakeholders and external vendors.
Attention to detail and commitment to accuracy and consistency in translated materials.
Proficiency with project management tools and software for scheduling, tracking, and reporting translation projects.
Ability to collaborate effectively in a cross-functional team environment and foster positive working relationships.
Analytical mindset and ability to use insights to inform decisions and process improvements.
Problem-solving skills and ability to proactively address challenges, mitigate risks, and adapt to changing project requirements and stakeholder expectations.
Familiarity with managing translation quality through translation memories, glossaries or termbases, and style guides, while ensuring consistency and adherence to brand guidelines.
Experience with linguistic review processes, including gathering reviewer feedback and communicating revisions to translation vendors.
Familiarity with translation management systems (TMS).
Knowledge of industry-standard file formats and localization best practices for print and digital documents, multimedia, and web content.

Nice To Haves

Experience using JIRA or other project management software to plan, track, and coordinate translation projects.
Experience with Adobe Suite and multimedia content translation.
Fluency in Spanish or Traditional or Simplified Chinese.
Proficiency in additional languages.
Understanding of creative content design best practices for bi-directional languages.

Responsibilities

Receive and process translation requests from internal content owners.
Prepare source and reference materials for translation using a standardized process, ensuring clarity and completeness.
Manage questions and clarifications from linguists and the translation team, acting as a liaison with content owners.
Gather feedback from internal linguistic reviewers on vendor translation quality and communicate revisions to vendors.
Create and maintain translation project schedules, coordinate resources, and ensure deadlines are met across multiple complex projects.
Escalate resourcing and priority conflicts for management support.
Update stakeholders on project status, progress, and potential delays.
Coordinate submission of translated materials for regulatory review and approval, ensuring compliance with relevant guidelines and regulations.
Collaborate with vendors to support accurate and culturally appropriate translations.
Work with vendors and internal linguistic reviewers to develop and improve glossaries and style guides.
Maintain translation project documentation and records of linguistic decisions.
Evaluate translation processes and recommend improvements to efficiency and quality.
Track and report project performance metrics, including turnaround time, quality metrics, and vendor performance.
Collaborate cross-functionally with stakeholders to optimize processes and support decision-making.