Transitional Program Facilitator

The Bridge Youth & Family ServicesKelowna, BC
CA$33 - CA$39Onsite

About The Position

The Transitional Program Facilitator provides outreach and case management support to people who are challenging to serve due to complex needs. In collaboration with participants, the facilitator completes a risk and skills assessment to develop a personalized program plan. The hours of work will be flexible to ensure people have access to support regardless of the time of day. The Transitional Program Facilitator will serve as a key member of the interdisciplinary clinical team for all the Recovery & Addiction Program teams. He, she, or they will play a leadership role in developing and facilitating the delivery of psycho-educational workshops and life skills training and will create the conditions to allow people to access community-based recovery services as well as safe and stable housing. The incumbent will serve as case manager/ key worker for the assigned participants and will provide a (physically and culturally) safe environment for individuals to gain insight and understanding of their substance use, and to learn and practice skills instrumental to their recovery and their ability to cope and thrive in the world. This position will be connected to every Bridge Recovery & Addiction program and will routinely attend each site to support assigned participants and promote connection between programs and transitions for participants.

Requirements

  • Minimum Undergraduate Degree in Social Work, Psychology or Related Field.
  • 3-5 years' experience working with addictions and mental health
  • Training and experience providing evidence-based responses/ therapeutic interventions to individuals experiencing alcohol use disorder, substance use disorder or concurrent disorder.
  • Demonstrated group facilitation and counselling skills
  • Experience creating and working within a culturally inclusive environment
  • Strong knowledge of Indigenous communities, cultures, and histories, and the ability to apply this knowledge in a culturally safe, trauma-informed, and respectful manner
  • Excellent communication skills, orally and in writing
  • Ability to build strong, collaborative working relationships with external and internal stakeholders.
  • Demonstrated crisis management, decision-making, conflict resolution, time management, and problem-solving skills.
  • Provides consultative and navigational services for health professionals, community members, and clients to support understanding of client needs, including supporting cultural interpretation, health literacy, system navigation, and culturally safe practice (e.g., access barriers, system barriers, and navigation challenges).
  • Ability to work independently and as a part of a team.
  • Experience working in an outreach capacity.
  • Demonstrated ability to work comfortably with unhoused or street entrenched populations.
  • Knowledge of local resources
  • Criminal Record Search in accordance with agency policy
  • Employees must declare their vaccination status for COVID-19 and influenza; if vaccinated, documentation must be provided
  • Valid BC driver’s license and use of reliable vehicle

Nice To Haves

  • Lived and living experience as an Indigenous (First Nations, Métis, or Inuit) person is considered a strong asset

Responsibilities

  • Provides outreach and case management support to people who are challenging to serve due to complex needs.
  • Completes a risk and skills assessment to develop a personalized program plan in collaboration with participants.
  • Serves as a key member of the interdisciplinary clinical team for all Recovery & Addiction Program teams.
  • Plays a leadership role in developing and facilitating the delivery of psycho-educational workshops and life skills training.
  • Creates the conditions to allow people to access community-based recovery services as well as safe and stable housing.
  • Serves as case manager/key worker for assigned participants.
  • Provides a safe environment for individuals to gain insight and understanding of their substance use, and to learn and practice skills instrumental to their recovery and their ability to cope and thrive.
  • Supports assigned participants and promotes connection between programs and transitions for participants by routinely attending each site.

Benefits

  • Extended Health and Dental benefits after the 3 month probationary period
  • 9.31% Pension matching after the 3 month probationary period
  • 3 weeks vacation pay which increases with length of service
  • 1 paid wellness day per year
  • Paid Birthday Off
  • Paid sick time which increases with length of service.
  • Professional development & education reimbursement opportunities
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