Transitional Housing Advocate

Remedies•Rockford, IL

About The Position

The Transitional Housing Advocate participates in a multidisciplinary team delivering transitional housing services for survivors of domestic violence, with support for residential and non-residential programming as needed. The role uses an empowerment-based, trauma-informed, survivor-centered approach and contributes to individualized client goal plans and services. The advocate maintains a caseload and provides or arranges supportive services for clients and survivors.

Requirements

  • Bachelor’s degree in Human Services, Counseling, Social Work, or a related field.
  • Ability to prepare and maintain effective case files.
  • Ability to participate in and successfully complete a comprehensive training program.
  • Ability to demonstrate sincere interest in working with the client population.
  • Ability to engage potential clients and support current clients’ continued participation in services.
  • Ability to acquire and apply empathetic and empowering counseling, advocacy, and crisis-intervention skills and methods.
  • High physical and emotional energy to handle a range of circumstances.
  • Basic computer skills.
  • Strong oral and written communication skills.
  • Ability to establish and maintain effective working relationships with survivors, staff, service providers, and the public.
  • Completion of the 40-hour domestic violence training required by the Illinois Domestic Violence Act, from an Illinois Certified Domestic Violence Professional-approved training site. Remedies Renewing Lives will provide this training to new employees who have not completed it.

Nice To Haves

  • One year of full-time experience providing professional counseling, advocacy, and/or case management with adults is preferred.

Responsibilities

  • Use advocacy-based counseling techniques to identify and support individual client and survivor needs.
  • Assess the needs, assets, and goals of assigned clients in collaboration with them, based on their input and requests.
  • Promote wellness and autonomy through empowerment, encouragement, and assistance with goal setting.
  • Provide advocacy, domestic violence counseling, and case management on a scheduled and as-needed basis.
  • Maintain client confidentiality in accordance with agency policies and applicable laws and regulations.
  • Maintain appropriate client records documenting services and progress toward goals.
  • Engage in safety planning and link clients and survivors to services.
  • Assist with data collection and adhere to funding requirements.
  • Meet weekly with the direct supervisor and attend other staff meetings as needed to discuss client, program, and community needs and possible approaches and resources.
  • Document activities and services accurately and on time.
  • Attend staff and community agency meetings as requested or assigned.
  • Participate in in-service or continuing education as requested.
  • Maintain working relationships with agency client-service teams and community partners to support continuity of care.
  • Give and receive support from other staff members.
  • Provide community education presentations on intimate partner violence and agency services as requested.
  • Communicate with clients, survivors, referral sources, and employees as appropriate.
  • Perform job functions professionally and consistently with confidentiality requirements, ethical practices, agency policies, and the agency mission.
  • Maintain a professional image and promote a positive workplace attitude.
  • Perform other duties as assigned.

Benefits

  • Medical insurance eligibility for full-time employees beginning the first of the month after 30 days of employment.
  • Dental insurance eligibility for full-time employees beginning the first of the month after 30 days of employment.
  • 401(k) participation.
  • Accrual of four weeks of paid time off per year.
  • Annual discretionary bonus after completing one year of service.
  • Short- and long-term disability insurance.
  • Term life insurance.
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