Transitional Care Coordinator

Barnes Healthcare Services • Gainesville, FL

7d • Onsite

About The Position

Barnes Healthcare Services is seeking a Transitional Care Coordinator who is organized, service-minded, and committed to helping patients receive timely, accurate, and compassionate care. This role supports the intake process for durable medical equipment and infusion pharmacy patients while also providing internal sales support to strengthen referral partnerships. The Transitional Care Coordinator works closely with patients, case managers, referral partners, payers, and internal teams to secure documentation, remove barriers to care, and support accurate account processing. The right candidate will model the Barnes Way by leading with accountability, customer service, urgency, transparency, teamwork, and a people-first mindset.

Requirements

• High school diploma or equivalent required.
• Strong communication, organization, customer service, and follow-through skills.
• Ability to work accurately, prioritize tasks, and solve problems in a fast-paced environment.
• Must demonstrate alignment with the Barnes mission, culture, and commitment to taking care of people.

Nice To Haves

• Two years of clinical healthcare, patient intake, and/or medical billing experience preferred.
• Pharmacy technician state licensing preferred.
• Durable medical equipment certification preferred.
• Experience with infusion pharmacy concepts, medication, and dosage measurements preferred.

Responsibilities

• Models the Barnes culture and holds self and others accountable to the Barnes Way.
• Secures required documentation to support patient care and accurate billing.
• Monitors referral channels, including portals, faxes, and other intake sources.
• Processes referrals accurately and timely to support patients, payers, referral partners, and business goals.
• Builds and maintains positive relationships with case managers and referral partners.
• Processes test claims to determine patient responsibility and help remove barriers to care.
• Collaborates with internal teams, including CBO, HIT, HME, H@H, and other resources, to support whole patient care.
• Participates in the on-call schedule as required.
• Performs other duties as assigned.

Benefits

• Health, dental, and vision insurance, plus ancillary benefit options
• Teladoc services provided at no cost
• $50,000 life insurance provided at no cost
• Employee Assistance Program provided at no cost
• 401(k) retirement plan with company match
• Short- and long-term disability
• 15 days paid vacation
• 8 paid holidays
• 40 paid volunteer hours
• Bereavement time off
• Quarterly company events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED