Transitional Care Coordinator

Barnes Healthcare Services•Gainesville, FL

4d•Onsite

About The Position

Supports the overall business plan and strategic direction of the organization by facilitating intake processes for durable medical equipment and infusion pharmacy patients and providing internal sales support that augments the effectiveness of partnership development efforts in the field and that drives high-quality patient care and facilitates the efficient and accurate processing of patient accounts.

Requirements

High school diploma or equivalent required
Two years of clinical healthcare experience, patient intake, and/or medical billing experience preferred
Pharmacy technician state licensing preferred
Durable medical equipment certification preferred
Experience with infusion pharmacy concepts and principles preferred
Experience with medication and dosage measurements preferred

Responsibilities

Models and holds others accountable to the Barnes culture and acts as a coach and mentor for others in the organization.
Understands payer requirements and secures all necessary documentation to facilitate patient care and accurate billing as efficiently as possible.
Builds and maintains positive relationships with case managers and referral partners to better understand and support their needs, improve patient care, and meet organizational objectives.
Monitors referral channels (portals, faxes, etc.), prioritizes appropriately, and processes referrals in an accurate and timely manner to meet the needs of payers, referral partners, patients and supports business goals.
Proactively works with case managers and referral partners to maximize opportunities, build credibility, and drive organizational objectives.
Processes test claims accurately and efficiently to determine patient responsibility and remove barriers to care.
Collaborates with internal resources (CBO, HIT, HME, H@H, etc.) and external resources to maximize impact, drive whole patient care, and facilitate optimal outcomes for our patient.
Participates in on call schedule as required.
Other duties as assigned.