Transition Coordinator

ISS•Burbank, CA

1d•$63,000 - $96,000•Hybrid

About The Position

The Transition Coordinator is responsible for executing transition project plans and supporting the successful mobilization of new client contracts across facility services and food service operations in the fast-paced, high-demand environment within the film, production, and broadcast studio industry. Working closely with Transition Managers, operational leaders, subject matter experts, and project teams, this role plays a critical part in ensuring seamless account transitions that align with ISS operational standards and transformation goals. As part of the ISS Transition Team, you will support the delivery of our Transition Process Model (TPM), helping operationalize contracts, implement transformation initiatives, and drive continuous improvement through standardized best practices, governance, and project execution.

Requirements

3+ years of project management experience
3+ years of facilities management experience
Experience managing operational projects within facility services or related industries
Strong understanding of operational planning, execution, and effectiveness
Exceptional organizational and project coordination skills
Strong customer service and commercial acumen
Excellent verbal, written, and presentation communication skills
Ability to manage multiple priorities in a dynamic environment
High attention to detail while maintaining a strategic perspective
Strong problem-solving and process improvement mindset
Ability to influence stakeholders and drive results with urgency

Nice To Haves

Previous P&L operational experience within the facilities industry preferred

Responsibilities

Partner with Transition Managers and/or lead transition activities for new facility services and food service contracts
Coordinate project timelines, milestones, deliverables, and stakeholder communication
Develop and maintain transition plans, schedules, and status reports
Monitor project scope, budget, and timelines to ensure successful delivery
Set deadlines, assign responsibilities, and track project progress
Serve as the coordinator for Transition Managers and partner and/or lead transition-related activities
Partner with operational leaders, account teams, subject matter experts, and clients
Coordinate internal resources and third-party vendor site visits
Facilitate communication and alignment across multiple workstreams
Support continuous improvement initiatives in partnership with the PMO
Leverage governance models, shared resources, and standardized processes
Ensure transition quality, compliance, and service delivery standards are met
Identify and implement operational improvements and cost-saving opportunities
Support onboarding and transition activities for newly hired employees
Help develop strategies that improve employee engagement and survey outcomes
Ensure a positive experience for both clients and employees during transitions
Promote the ISS Integrated Facility Services (IFS) model and best practices
Adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.