Transit Security Officer

City of Fredericksburg•Fredericksburg, VA

3d•$47,319 - $52,050•Onsite

About The Position

As a valued member of our Transit team, this role involves performing security and safety duties to protect Transit property, staff, customers, and the public.

Requirements

High School diploma, vocational/technical diploma, or equivalent training and experience.
Two (2) years of law enforcement, security or related experience.
Must be able to operate a radio, tablet/iPad, cellphone, computer, and related software.
Proficiency in using computer systems and the software applications associated with performance of assigned work is essential (ex. Microsoft Outlook, Word, Excel).
Virginia DCJS approved Security Officer Training with Firearm Certification or the ability to acquire within ninety (90) days of employment.
CPR and First Aid certifications, or the ability to acquire within ninety (90) days of employment.

Responsibilities

Safety and Security Patrols: Patrols are conducted regularly to ensure safety and security, including monitoring traffic, CCTV, and alarms, as well as establishing a presence on buses.
Incident Response and Reporting: Engages with dispatch and management about incidents, addresses complaints and illegal activities, collaborates with law enforcement when needed, investigates, and files timely reports.
Customer Service and Rule Enforcement: Provides assistance and information at transit stations, enforces rules, and addresses complaints and incidents effectively.
Policy Development and Training: Creates policies and training programs, liaises with law enforcement, helps with fare collections, and follows safety protocols and directives from superiors.