Transit Operator - Full-Time or Part-Time

Madison, City of • Madison, WI

2d • Onsite

About The Position

Metro Transit is now hiring for permanent part-time AND full-time transit operators. NO LARGE VEHICLE EXPERIENCE NECESSARY! You just need to have your Commercial Learner's Permit (CLP), and we will train you to drive a bus. Start a Rewarding Career as a Metro Transit Operator At Metro, we’ll teach you everything you need to know to succeed. Our experienced driver instructor teams work closely with new full-time Transit Operators during a paid 11 - 12 week training program (shorter for part-time Operators). Never driven a large vehicle before? No problem. We’ll help you build the skills and confidence to safely operate a city bus and serve the community. During training, you’ll: Get hands-on driving instruction from knowledgeable trainers Receive support while earning your Commercial Driver's License (CDL) Learn the policies and procedures that set you up for success Be paid while you train As a Transit Operator, you’ll safely transport passengers throughout the City of Madison and surrounding areas. This is an important role — you’ll help people get to work, school, appointments, and home again. We’re looking for people who can operate vehicles safely, make good decisions, and provide friendly, reliable service. You’ll work under the guidance of Transit Operations Supervisors who are there to support you.

Requirements

• Candidates must have a Commercial Learner's Permit before hire.
• A valid regular Wisconsin driver license (not probationary) and a Commercial Learner's Permit, Class B, P endorsement, no "L" restriction OR Two (2) years of licensed driving experience and a Commercial Learner's Permit, Class B, P endorsement, no "L" restriction
• Ability to apply the rules of the road and applicable laws.
• Ability to operate a motor vehicle in a safe and responsible manner.
• Ability to maintain prescribed safety standards.
• Ability to exercise judgment in emergency situations.
• Ability to identify and report vehicle mechanical defects.
• Ability to interact appropriately and courteously with patrons and maintain effective passenger and public relations.
• Ability to work effectively with multicultural communities.
• Ability to understand and communicate effectively in English.
• Ability to understand and follow written instructions, policies and procedures, including highway traffic signs/signals, and other official inquiries.
• Ability to read maps/schedules and complete routine written reports/records.
• Ability to maintain adequate attendance.
• At least 18 years of age, as required by U.S. Department of Transportation regulations.
• Have a safe driving record.
• Have passed all job-related tests, including a pre-employment physical exam.
• In order to start, candidates must have a Class B Commercial Learner's Permit (CLP) with P (passenger) endorsement and no "L" restriction.
• Ability to remain seated for four (4) hours at a time, and up to eight (8) hours with limited breaks to stretch.
• Ability to exert strong pressure with legs and feet on heavy foot pedals almost continuously for acceleration and with great frequency for braking.
• Ability to apply up to fifty (50) pounds of effort frequently for required tasks; including constantly pushing and pulling a heavy steering wheel.
• Ability to reach high above their heads to change destination signs on assigned buses.
• Ability to walk half a mile in 10 minutes (to/from relief points).
• Ability to stoop, kneel, bend, lift, and pull heavy objects in order to perform routine and emergency tasks, including to secure straps for wheelchairs on the bus.

Nice To Haves

• It is fine to already have a Commercial Driver's License but a permit is required.

Responsibilities

• Operate a transit bus to safely, reliably and courteously transport passengers in the city of Madison and surrounding areas.
• Adhere to adopted routes, schedules, and operating policies and procedures.
• Assist passengers in getting on and off the bus.
• Safely operate ramp and assist in placement of wheelchairs or other similar mobility assistance devices for individuals with disabilities, including repositioning passenger seats, and secure wheelchairs/mobility assistance devices.
• Identify safety or vehicle operations problems and report to supervisor or dispatcher for action.
• Report accidents, following applicable policies and procedures.
• Complete accident report forms.
• Maintain effective passenger/customer relations.
• Answer questions and assist passengers as appropriate.
• Respond to a wide variety of operations and customer relations issues such as: medical emergencies, passengers who are lost or disoriented, emergency road conditions and other situations by taking action and/or notifying a supervisor or dispatcher.
• Inform passengers of ridership rules and regulations.
• Program and operate a fare box, as taught during training.
• Issue transfers and honor passes in accordance with established procedures.
• Operate the numeric key pad on a mobile data terminal (MDT).
• Prepare reports and maintain records as requested.
• Perform related work as required.

Benefits

• health, dental, vision, income protection and life insurance (full-time positions)
• health insurance option with no monthly premium for 100% full time Operators
• paid training
• pension - automatic retirement savings with employer match (full-time employees)
• free uniforms
• paid parental leave for birth or adoption (for eligible employees)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed