Transit Operator

Prince George's County Government • Forestville, MD

8d • Onsite

About The Position

This is a skilled craft position whereby the incumbent operates commercial passenger vehicles, multi-passenger vans, and ancillary equipment (wheelchair lift, two-way radio) for the purpose of transporting customers with special needs (senior citizens, person with disabilities) to assigned destinations. Para-transit routes are primarily followed; however, fixed routes may be assigned if necessary. The incumbent is evaluated based on the safe and efficient operation of vehicles as relates to the transport of passengers and the quality of services provided to customers. The incumbent must demonstrate a professional, pleasant, courteous, and helpful demeanor towards the public at all times and must be able to maintain composure in stressful situations. Work is performed outdoors in varying weather conditions with exposure to the elements. Incumbent must be physically able to repetitively lift and carry at least 50lbs on a regular basis and must wear and maintain a uniform and safety equipment. Incumbent is required to sit; stand; walk; use hands and finger, handle and feel objects, tools and controls; reach with hands and arms; climb stairs; balance and stoop, kneel, crouch or crawl. Ability to operate light to heavy duty county vehicles in excess of 26,000 pounds. DPW&T employees are considered "Essential" and are required to participate in the Department's Snow and Ice Control Program, during natural and man-made disasters, and during special operations/activities as assigned. Essential employees are expected to report for work or remain at work when other employees are granted Administrative Leave.

Requirements

• Graduation from high school or a G.E.D.
• One (1) year of transit operation experience with direct customer service experience.
• Possession of a valid Class B commercial driver's license (CDL) with passenger airbrake or mandatory passenger endorsements.
• Must have a current DOT physical certification card.
• An equivalent combination of education, experience and training which provides the required knowledge, skills and abilities may be considered.
• Must submit a current Motor Vehicle Administration driving record.
• Must be willing to work outdoors.
• Meet all training and performance standards and demonstrate proficiency as required by the agency.
• Wear and use agency protective apparel and equipment in the performance of their assigned duties.
• Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings.
• Be willing and able to serve as an essential employee in the department's Snow and Ice Control Program and during other emergency/special activities as assigned.
• Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship.

Responsibilities

• Operates passenger vehicles in a safe manner, complying with Motor Vehicle and Transit Local, State, and Federal regulations.
• Conducts routine bus and van inspections of assigned vehicle before/after use according to safety and operating procedures.
• Maintains communication by radio with Dispatch and Transit Service Coordinators to report transit vehicle breakdowns, accidents, interruptions in service or other information vital to maintaining efficient transit operations.
• Provides customer service and courteous interactions with passengers by responding to inquiries about schedules, routes, fares, connections to other routes and services, ridership promotions and transit service policies.
• Assists passengers boarding/disembarking when necessary.
• Assists with securing disabled wheelchair patrons.
• Performs daily service/maintenance and maintains the cleanliness of vehicle exterior/interior throughout the shift.
• Participates as an Essential employee in the Department's Snow and Ice Control Program and other emergency or special activities.
• Performs other tasks and duties assigned, which may not be specifically listed in the position description; however, are within the general occupational category and responsibility level typically associated with the employee's class of work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED