Transit Operator (Bus Operator)

GoTriangle•Morrisville, NC

About The Position

GoTriangle is hiring Transit Operators to provide safe, reliable, and professional public transportation across the Triangle region, serving Apex, Cary, Chapel Hill, Durham, Garner, Raleigh, RTP, and RDU International Airport through fixed-route, paratransit, and vanpool operations. Transit Operators transport passengers according to scheduled routes and times while operating assigned vehicles safely and delivering courteous customer service. Selected candidates for the class starting October 5, 2026, will complete a paid 6–8 week training program. Training covers preparation for a CDL Class B with Passenger Endorsement, defensive driving and safety procedures, routes and fares, passenger assistance and customer service, ADA and federal transit requirements, and hands-on operational experience.

Requirements

  • Be able to obtain a CDL Class B with Passenger Endorsement and maintain a valid DOT Medical Card.
  • Have a good driving record for the past six years.
  • Successfully pass a drug screening and criminal background check.
  • Demonstrate the ability to safely operate vehicles in all weather conditions.
  • Have strong communication, customer service, and problem-solving skills.

Nice To Haves

  • Currently holding a CDL with Passenger Endorsement; such candidates are strongly encouraged to apply and may receive hiring priority.
  • Previous transit, bus, or motor coach driving experience is preferred but not required.

Responsibilities

  • Safely operate assigned transit vehicles in compliance with traffic laws, safety regulations, and company policies and procedures.
  • Complete required documentation, including manifests, pre-trip and post-trip inspections, accident reports, and other operational forms.
  • Follow dispatch instructions and manage passenger pick-ups and drop-offs efficiently.
  • Provide courteous, professional, and respectful customer service.
  • Answer questions about routes, fares, service areas, and eligibility requirements.
  • Assist passengers with mobility or accessibility needs when necessary.
  • Attend and successfully complete required training programs.
  • Maintain knowledge of assigned routes and federal transit requirements.
  • Fuel, clean, and maintain vehicles as required.
  • Report to work during adverse weather conditions and work split shifts as operational needs require.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Retirement benefits
  • Paid leave and holidays
  • Training and career advancement opportunities
  • Employee wellness and support programs
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