Transit Operator (Bus Operator)

GoTriangle•Morrisville, NC

1d•Onsite

About The Position

At GoTriangle, we connect the Triangle region through safe, reliable, and professional public transportation services. Our system proudly serves Apex, Cary, Chapel Hill, Durham, Garner, Raleigh, RTP, and RDU International Airport through fixed-route, paratransit, and vanpool operations. We are currently seeking motivated and customer-focused individuals to join our team as Transit Operators for our upcoming class starting on June 1, 2026. Selected candidates will participate in a paid 6-8 week training program designed to prepare operators for successful service in the field. Training includes: CDL Class B with Passenger Endorsement preparation, Defensive driving and safety procedures, Route and fare training, Passenger assistance and customer service, ADA and federal transit requirements, and Behind-the-wheel and hands-on operational training. No CDL is required to apply. GoTriangle provides training for qualified candidates interested in obtaining their CDL. Transit Operators play a critical role in safely transporting passengers throughout the region while delivering excellent customer service and maintaining the highest safety standards. Operators are responsible for transporting passengers according to scheduled routes and times while operating assigned vehicles in a safe, reliable, and professional manner.

Requirements

Be able to obtain a CDL Class B with Passenger Endorsement and maintain a valid DOT Medical Card.
Possess a good driving record for the past six (6) years.
Successfully pass a drug screening and criminal background check.
Demonstrate the ability to safely operate vehicles in all weather conditions.
Have strong communication, customer service, and problem-solving skills.

Nice To Haves

Candidates who currently possess a CDL with Passenger Endorsement are strongly encouraged to apply and may receive hiring priority.
Previous transit, bus, or motor coach driving experience is preferred but not required.

Responsibilities

Safely operating assigned transit vehicles in compliance with all traffic laws, safety regulations, and company policies/procedures.
Completing required documentation including manifests, pre-trip and post-trip inspections, accident reports, and other operational forms.
Following dispatch instructions and efficiently managing passenger pick-ups and drop-offs.
Providing excellent customer service by assisting passengers courteously, professionally, and respectfully.
Answering questions regarding routes, fares, service areas, and eligibility requirements.
Assisting passengers with mobility or accessibility needs when necessary.
Attending and successfully completing all required training programs.
Maintaining knowledge of assigned routes and federal transit requirements.
Fueling, cleaning, and maintaining vehicles as required.
Reporting to work during adverse weather conditions and working split shifts as operational needs require.