Transit Management Analyst Series
About The Position
New York City Transit is hiring for the Transit Management Analyst Series in the Subways Division’s Elevator & Escalator unit, based at 130 Livingston St. The position supports management of multiple multi-million-dollar maintenance contracts by tracking contractor performance, monitoring elevator and escalator equipment availability and reliability, and ensuring compliance with contractual requirements. The role also involves reviewing contractor documentation, identifying deficiencies, preparing analyses and reports, and coordinating responses to stakeholders. The listed work hours are 7:00 AM to 3:00 PM, and the reporting manager is a Superintendent. The series includes Assistant Transit Management Analyst I, Assistant Transit Management Analyst II, and Associate Transit Management Analyst. Appointment may be at a comparable level to the selected candidate’s current level. Selection is based on education, skills, experience, an interview, and a written assessment. Selected candidates are subject to a full background investigation covering employment and education.
Requirements
- For Assistant Transit Management Analyst I and II: a master's degree in one of the listed fields or a related area; alternatively, a bachelor's degree and two years of satisfactory full-time professional experience in a listed area, including budget administration, accounting, financial administration, engineering, management or methods analysis, operations or organizational research, program evaluation, public or personnel administration, staff development, employment program planning or administration, security management, or general administration.
- For Associate Transit Management Analyst: a master's degree in one of the listed fields or a related area and one year of satisfactory full-time professional experience in a listed area; alternatively, a bachelor's degree and three years of satisfactory full-time experience as described for the role.
- TA applicants must have permanent civil service status in the title or titles. Applicants on an established list must have a reachable list number.
- Selected candidates must pass a full background investigation, including employment and education verification.
Nice To Haves
- Strong organizational, verbal, and written communication skills.
- Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
- Strong decision-making abilities.
- Ability to work collaboratively with maintenance personnel, engineers, and contractors.
- Ability to manage multiple assignments and effectively prioritize operational needs.
Responsibilities
- Assist in managing multiple multi-million-dollar maintenance contracts.
- Track contractor performance metrics.
- Monitor equipment availability, reliability, callback rates, response times, and repeat failures.
- Hold contractors accountable for contractual performance and follow up on deficiencies.
- Monitor contractor compliance with contractual requirements.
- Review contractor reports, invoices, and supporting documentation.
- Identify deficiencies, non-compliance, and areas requiring corrective action.
- Perform additional project management and administrative duties as assigned.
- Coordinate and prepare responses for internal and external stakeholders.
- Prepare reports, analyses, and documentation as required.
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What This Job Offers
Job Type
Full-time
