Transit Coordinator/Driver

Ponca City Development Authority•Ponca City, OK

About The Position

The Transit Coordinator/Driver coordinates and supports transit services for Kaw Nation citizens. The role involves developing and coordinating routes, maintaining transit assets, supporting grant compliance, and preparing and monitoring the Transit program budget. It also coordinates customer bookings, dispatch, schedules, and driver communications to help ensure safe, punctual, and high-quality service. The position is based in Ponca City, Oklahoma, and reports to the Executive Director, with the Chair identified as the controlling supervisor.

Requirements

GED or high school diploma.
Valid driver’s license with a clean driving record, which must be maintained.
Ability to lift at least 25 pounds and move about with ease.
Ability to communicate courteously and effectively orally and in writing, work with the public, and provide quality customer service.
Basic knowledge of Microsoft Office software, including Outlook, Word, and Excel.
Ability to work independently and productively.

Responsibilities

Prepare and submit required monthly, quarterly, and annual reports.
Assist in developing a quality transit program for tribal citizens, including route development and mapping as needed.
Maintain accurate, current records of transportation activities and vehicle mileage, along with a calendar of scheduled pickup and drop-off points.
Book and coordinate customer transfers, ensuring pickups and drop-offs are punctual and accurate.
Dispatch calls as needed and communicate with transit drivers so requests are documented and passengers are picked up and dropped off as scheduled.
Provide drivers with schedules and communicate with them throughout their shifts to support safety and quality of service.
Confirm essential customer information, including pickup and drop-off times, accessibility needs, and special requirements, and respond to inquiries about services.
Monitor schedules and work with emergency management regarding weather-related cancellations, adjusting schedules as needed.
Coordinate and implement transit schedules and monitor changing transportation needs.
Schedule regular vehicle maintenance and coordinate fixed routes; assist drivers with transportation services as needed.
Ensure transportation vehicles are clean and meet Kaw Nation service standards.
Attend training to improve and enhance services, stay current with industry updates, and communicate with transit program personnel to support compliance with current transportation requirements and trends.
Perform other duties as assigned by the immediate or controlling supervisor.
Coordinate, plan, and develop routes and transit assets, and support grant compliance.
Prepare and monitor the Transit program budget.