Transit Bus Operator, Grade T1

Montgomery County•8710 Brookville Rd Silver Spring MD 20910 USA, MD

4d•Onsite

About The Position

The Montgomery County Department of Transportation (MCDOT) is seeking Full-Time Transit Bus Operators responsible for safely operating public transit buses to provide reliable, efficient, and courteous transportation throughout Montgomery County. Transit Bus Operators play a critical role in connecting people to jobs, schools, and essential services while maintaining adherence to traffic laws, safety standards, and scheduled routes. The ideal candidate demonstrates excellent communication and customer service skills to assist riders and represent MCDOT professionally. This candidate maintains a strong commitment to safety while navigating varying traffic conditions, weather, and road environments, and uses sound judgment to ensure timely service. The candidate also brings flexibility to work different shifts, including evenings, weekends, and holidays, and consistently demonstrates a positive attitude and professionalism while serving the community. Qualified applicants must possess a valid driver’s license with a clean driving record. Applicants with a CDL License are strongly encouraged to apply.

Requirements

Three (3) years minimum driving experience as a motor vehicle operator with a current Class C (or equivalent) driver's license from the applicant's state of residence and a current safe driving record as determined by the Department/Agency to which the position is assigned, and one (1) year of direct customer service experience.
Sufficient education to understand and express instructions, descriptions, and ideas (such as bus route/schedule information, customer service policies, and bus condition information) in both spoken and written English, and to make basic arithmetic calculations (such as addition and subtraction to keep to schedules).
At appointment/placement in the class, candidates must possess a valid Class B Commercial Driver's License (CDL) or Permit with Passenger and Air Brake Endorsements from the incumbent's state of residence in order to drive a Transit Bus during emergencies and for training and demonstrations; the license must be maintained.
No more than one (1) current point on driving record.
At the Time of Employment Application: Possession and maintenance at all times of a valid (non-provisional and non-probationary) Class C (or equivalent) driver's license from the applicant's state of residence.
First Day of County Employment: Possession and maintenance at all times of either a valid Class B (or equivalent) Commercial Driver's License (CDL), with Passenger and Air Brake Endorsements, or an Instructional Permit for a Class B (or equivalent) CDL, with Passenger and Air Brake Endorsements, issued by the applicant's state of residence.
Upon Completion of the Transit Bus Operator Training by Montgomery County: Possession and maintenance at all times of a Class B (or equivalent) CDL, with Passenger and Air Brake Endorsements, issued by the employee's state of residence.
Ability to operate all transit buses in the County's inventory (currently from 30-40 feet in length), which requires, but is not limited to, physical abilities needed to operate a transit bus throughout a shift. They include, but are not limited to, the abilities to (a) conduct pre-trip and post-trip inspections, (b) operate hand controls, (c) operate foot controls, (d) help passengers with disabilities who use assistive devices and other passengers who need help 'negotiating' the bus, (e) announce stops and route information and exchange other types of information face-to-face and use a public address system, a radio-telephone and other equipment, and (f) attend to multiple work inputs and outputs simultaneously using vision and hearing.
Applicants must be at least twenty-one (21) years of age on the first day of employment in this job class.
A County-administered medical exam with drug screening and a criminal background check are required for all Transit Bus Operator positions.

Nice To Haves

Applicants with a CDL License are strongly encouraged to apply.
Possession of a Commercial Driver's License (CDL) Class "A" or "B" with passenger endorsement issued by the local jurisdiction in which you reside.
One (1) year of experience as a bus operator operating medium to heavy-duty passenger buses (i.e., 30-60 feet buses in length), transporting passengers between designated bus stops, while adhering to an established time schedule and route.
Three (3) or more years of customer service experience.
Five (5) or more years of driving experience with no moving violations

Responsibilities

Safely operating transit buses on schedule in all weather and traffic conditions, using defensive driving techniques and complying with all DOT policies, procedures, and applicable Federal and State traffic laws.
Providing exceptional customer service by interacting courteously and professionally with passengers and representing MCDOT in a positive manner.
Ensuring accessibility for all riders by complying with the Americans with Disabilities Act (ADA), operating accessibility ramps, and assisting passengers with securement in a safe and respectful way.
Maintaining route and service knowledge, including county streets, bus stops, and pass programs to ensure accurate and efficient service.
Completing required documentation such as pre- and post-trip inspections, passenger counts, maintenance defect reports, and incident or accident reports accurately and legibly.
Communicating effectively with central operations to report delays, service interruptions, or emergencies and follow instructions promptly.
Performing related duties as needed, including assisting passengers, operating vehicle doors, and supporting service continuity.