Transient Sales Executive

New York, Hotel. • Mandarin Oriental, NY

15h • Onsite

About The Position

Mandarin Oriental New York is seeking a Transient Sales Executive to join their Sales team. This role is responsible for driving revenue by proactively soliciting new business and servicing existing business from their assigned territory, and for supporting segment divisional leaders in Leisure and Corporate segments. The ideal candidate will have a growth mindset and a passion for providing exceptional service in a luxury hotel environment.

Requirements

• Must have a minimum of 3 years experience in luxury hotel environment
• Must be highly skilled in presentation and communications in the English language
• Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
• Must be able to move throughout the hotel to conduct site inspections
• Must be able to travel on sales trips, roadshows, tradeshows and training
• Must be a self-motivator and motivator of others.
• Must work in a safe, prudent and organized manner.
• Must have mathematical skills, computer software aptitude and hotel operation knowledge.
• Must be able to relate to all levels of management
• Must have the ability to handle multiple tasks at one time
• Must have superior organizational skills

Responsibilities

• Ensure achievement of budgeted annual revenues in their individual territory and segments – Leisure (USA - Midwest & Southeast) and Wholesale (USA); Long-term Stays, as well as support the achievement of team goals in Corporate Negotiated and Entertainment Transient
• Analyse and evaluate client production and implement sales action plans
• Actively solicits new business to move share from the competitive set and engage in client activities including tradeshows, roadshows, sales trips, events, site inspections entertainment, meet & greet, phone and email solicitation
• Handle inquiry calls and provide client proposals
• Support Directors in transient segment to support proposals, client activities and individual reservation requests
• Works closely with the Global Sales teams to ensure revenue goals are achieved
• Works with internal departments to ensure clear communication for all VIPs and any special requests are met for in-house guests
• Attend meetings as needed including Morning Meeting, Team Huddle, VIP Meeting, Revenue Meeting, and Sales & Marketing Monthly Meeting
• Review daily arrivals reports as well as monthly account production and Agency360 reports
• Ensure post trip reports and expense reports are submitted in a timely manner; and daily activities are added in Salesforce
• Provide feedback and market information on changing market conditions, including trends on the competition, as a result of direct sales solicitation, telephone, reading material and interaction with competitive hotel staff

Benefits

• Learning & Development programs
• MOstay program (complimentary nights and attractive rates on rooms for colleagues and loved ones)
• Health benefits
• Wellness programmes
• Retirement Plans
• Health, dental and vision insurance
• 401(K)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed