TransFund Credit Program Manager
About The Position
Since 1975, TransFund has been delivering ATM, debit, and credit card processing solutions to financial institutions, emphasizing unmatched in-person expertise and hands-on service. Their goal is to provide maximum performance, service, and value. TransFund offers a range of services, including debit and credit card processing, merchant services, ATM services, fraud protection, card control, point-of-sale systems, and digital wallets, serving thousands of banks, credit unions, retailers, and merchants nationwide. Their success is marked by innovative products and superior service. The TransFund Credit Program Manager is responsible for driving credit client growth through cross-selling products, onboarding a new client and servicing an existing client base, and overseeing the successful execution of routine TransFund projects and conversions. This role combines relationship management with project management expertise to ensure high-quality service delivery, operational efficiency, and strong client satisfaction.
Requirements
- 5+ years’ experience in the EFT Industry, especially related to credit processing
- 5+ years’ experience in managing conversions involving financial institutions, data processors, Credit, and a card base
- Advance knowledge of project management methodology
- Advance knowledge of Bank products, operations/product delivery system, banking applications
- Thorough knowledge of management information systems
- Excellent verbal and written communication skills
- Excellent PC and software package skills and on-line system experience
- Excellent organizational skills
Responsibilities
- Serve as the primary credit contact and resolve client and operational issues.
- Lead credit projects and conversions while configuring, testing, and validating solutions.
- Troubleshoot issues, collaborate with vendors, and maintain communication throughout implementations.
- Consult with clients to deliver credit solutions and identify growth opportunities.
- Analyze client needs, resolve challenges, and support successful implementations.
- Act as a subject matter expert on Credit Solutions products and industry practices.
- Provide management with regular updates on client progress, project status, and key issues.
Benefits
- BOKF Performance Plan (D02)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
