23747 - Transformation Office Deputy Director
About The Position
The Deputy Director will work as part of the Service Strategy and Transformation Senior Leadership Team, overseeing the Ministry of Justice (MoJ) transformation landscape, providing portfolio oversight, building leadership capability, addressing systemic barriers to transformation delivery, and setting and driving the Department’s Transformation Strategy. The role oversees the Transformation Portfolio, the Capabilities team, and the Design team. It has responsibility for a team of 25 FTE and contributes to oversight of significant transformation investment across the department. The postholder will provide strategic and operational leadership for the Transformation Office, maintain an independent view of transformation delivery confidence and performance across the MoJ, HMCTS, HMPPS and relevant arm’s-length bodies, and help resolve delivery challenges. They will establish proportionate governance, advise senior stakeholders on performance, risks and intervention, lead and develop a multidisciplinary team, and provide strategic leadership for service design, using user research and service-design evidence to identify systemic barriers and opportunities to improve services.
Requirements
- Expertise in strategic problem-solving, including breaking down complex and ambiguous problems and using quantitative and qualitative evidence to develop practical solutions.
- Ability to identify systemic barriers and connect delivery challenges to the wider transformation strategy and outcomes for MoJ.
- A strong track record of leading complex transformation and delivering innovative approaches to change at pace and scale.
- Ability to translate strategic ambitions into practical action and measurable outcomes, with commitment to transforming how the Civil Service designs and delivers services.
- Significant experience overseeing complex portfolios and senior-level governance, using evidence and insight to understand performance, identify risks, opportunities and dependencies, and enable prioritisation and senior decision-making.
- Exceptional ability to engage and influence senior leaders, navigate complex political and organisational dynamics, and build trusted relationships across organisational and functional boundaries.
- Proven ability to lead, motivate and develop high-performing leaders and cross-functional teams through uncertainty and change.
- Skill in setting direction, empowering others, creating a culture of accountability, learning and continuous improvement, and building the capability needed to sustain transformation.
Responsibilities
- Provide strategic and operational leadership for the Transformation Office pillar within Service Strategy and Transformation.
- Oversee the enterprise transformation landscape across MoJ, HMCTS, HMPPS and relevant arm’s-length bodies, maintaining an independent view of delivery confidence, performance, risk, affordability and cross-programme dependencies.
- Act as an escalation point for delivery challenges raised by transformation programmes.
- Facilitate problem-solving and broker support from across MoJ when delivery risks or barriers emerge.
- Develop and support the maintenance of proportionate governance arrangements for transformation activity.
- Provide independent advice to Ministers, ExCo, Directors General, SROs and senior boards on transformation performance, delivery confidence and emerging risks; determine where escalation or intervention is needed and present choices and recommendations to support timely decisions.
- Lead and develop a multidisciplinary team of transformation practitioners and create an inclusive, high-performing team culture.
- Set and lead the MoJ transformation strategy, building alignment across senior leaders and embedding a coherent, outcome-focused approach across the department.
- Provide strategic leadership for the Transformation Office’s service-design capability, champion best practice, and use user research and service-design evidence to identify systemic barriers and opportunities for improved services across the transformation portfolio.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
