Transformation Delivery Consultant

Thomson Reuters•Toronto, ON

1d•CA$108,000 - CA$158,000•Hybrid

About The Position

As a Transformation Delivery Consultant within the People Function at Thomson Reuters, you will help turn complex priorities into practical, measurable solutions. You will bring structure to ambiguity, consult with HR teams and leaders, and deliver transformation initiatives that improves how work gets done across the enterprise. This role focuses on three areas: Project Management, Change Management, and Process Optimization, with a strong emphasis on consultation, human-centered problem solving, automation, AI, and agent-enabled solutions that simplify work, reduce manual effort, and improve quality, and support adoption.

Requirements

5+ years of experience in Human Resources, Technology, Operations, transformation delivery, consulting, process improvement, or related field.
Experience supporting complex, cross-functional initiatives with structured delivery, sprint planning, milestones, governance, RAIDQ management, and stakeholder accountability.
Ability to break complex problems into manageable work, test solutions with stakeholders, incorporate feedback, and adjust plans as new information emerges.
Ability to challenge assumptions constructively, diagnose root causes, and identify the real problem to solve before moving to solution design.
Ability to clarify ambiguous needs, surface risks and trade-offs, influence without authority, and recommend practical solutions.
Experience supporting stakeholder readiness, resistance management, communications, training, sustainment, and ownership transition.
Working knowledge of Lean Six Sigma, process mapping, root cause analysis, gap analysis, future-state design, ROI quantification, and measurable efficiency improvement.
Comfort identifying opportunities to simplify, standardize, automate, or augment workflows using approved digital tools, AI capabilities, and agent-enabled solutions; able to translate business needs into clear requirements and measurable outcomes.
Ability to work effectively across cultures, regions, and time zones in a fast-paced, ambiguous environment.
Bachelor’s degree (or equivalent experience) preferred

Responsibilities

Lead complex, multi-workstream transformation initiatives with structured sprints, milestone governance, RAIDQ management, risk escalation, and stakeholder alignment.
Consult with leaders and project teams to clarify objectives, define scope, evaluate options, surface risks, and make informed delivery decisions.
Use data, feedback, and stakeholder input to test assumptions, adapt delivery plans, and identify opportunities to simplify work through automation, AI, or agent-enabled solutions.
Drive adoption of transformation decisions by understanding stakeholder impacts, building trust, and helping sustain behavior change beyond engagement close.
Consult with teams to anticipate adoption barriers, listen for resistance and underlying concerns, build alignment, and reinforce new ways of working.
Apply change frameworks, stakeholder readiness, communications, practical enablement, and documented ownership handoff to support lasting behavior change, including adoption of automation, AI, and agent-enabled workflows.
Redesign end-to-end People processes using Lean Six Sigma methods, human-centered design principles, and stakeholder insight to improve efficiency, quality, and automation readiness.
Consult with stakeholders with curiosity and structured inquiry to diagnose current-state challenges, identify root causes, challenge assumptions, and shape future-state solutions.
Apply as-is mapping, gap analysis, to-be design, ROI quantification, and automation readiness assessment to translate process opportunities into clear requirements, solution concepts, adoption considerations, and success measures.

Benefits

Flexible hybrid working environment (2-3 days a week in the office depending on the role)
Flex My Way policies
Work from anywhere for up to 8 weeks per year
Grow My Way programming
Skills-first approach
Flexible vacation
Two company-wide Mental Health Days off
Access to the Headspace app
Retirement savings
Tuition reimbursement
Employee incentive programs
Resources for mental, physical, and financial wellbeing
Two paid volunteer days off annually
Opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives