Transfers Specialist

The Canada Life Assurance Company • Kitchener, ON

2d • CA$56,000 - CA$84,000 • Hybrid

About The Position

The Transfers Specialist is responsible for facilitating the transfer of advisor’s blocks of business, whether through a change of MGA’s or the sale of business between advisors. The Transfers Specialist works with carriers and other MGA’s to ensure that all requirements and criteria are met for the block transfer, and works with multiple departments to process the block transfer. The Transfers Specialist maintains detailed tracking of all transfers, investigates any potential issues, and verifies the accuracy and timeliness of all data being transferred.

Requirements

• Completion of Post-Secondary School, or equivalent
• Minimum of 1 year experience in the insurance and financial services industry
• Possesses specialized knowledge of contracting processes within the MGA and insurance industry
• Proven experience in Microsoft Office applications
• Detail-oriented
• Analytical and problem-solving skills
• Excellent organizational and time management skills
• Strong interpersonal and communication skills. Communicates effectively (internally and externally)
• Strong customer service mindset
• Demonstrated flexibility and adaptability to work in an ever-changing environment

Nice To Haves

• Knowledge of WealthServ an asset
• Bilingualism is an asset (fluent in French and English) but is required for Quebec only as the position will regularly serve our clients with French and English-speaking needs

Responsibilities

• Work closely with carriers and other companies to facilitate the transfer of advisor’s blocks of business between MGA’s
• Submit all required transfer documents to other MGA’s for block valuation
• Work with Finance team to complete the valuation for blocks of business being transferred out, validate valuation for blocks transferring in, and issue or receive payment
• Pull client listings from carrier websites to verify accurate and complete transfer, investigate when business is not moved properly
• Coordinate with Compensation team to identify any debt, and advise the carrier of any issues preventing the completion of the transfer in/out
• Update Wealthserv Insurance to transfer business over, and notify the FundServ team of the completed buy/sell, in order to move business on Wealthserv Investment
• Manage and update cases on Salesforce to document progress of all transfer activities
• Maintain Sentry File system to ensure data integrity on all back office systems, and allow for easy referral and retrieval of information
• Terminate advisor shells upon transfer outs of FH to maintain accurate profile counts
• Maintain a full understanding of transfer in/out, buy/sell process, compliance and privacy rules/laws, transfers of business and consolidations

Benefits

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Financial Security: Company-matching pension plan, share ownership program and additional investment options.
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree