Transfer Customer Service Representative

University of South FloridaTampa, FL
Onsite

About The Position

The Transfer Customer Success Representative is a highly skilled professional that provides customer service to students and parents throughout the admissions process. This role will manage email queues, provide backup phone support to the call center, manage outreach to students to help with document collection and completion, and manage the front desk to handle walk-in customer support.

Requirements

  • Highly skilled professional
  • Provides customer service to students and parents throughout the admissions process

Responsibilities

  • Manage email queues
  • Provide backup phone support to the call center
  • Manage outreach to students to help with document collection and completion
  • Manage the front desk to handle walk-in customer support

Benefits

  • medical
  • dental
  • life insurance plans
  • retirement plan options
  • employee and dependent tuition programs
  • generous leave
  • hundreds of employee perks and discounts
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